Dr A J Wills & Partners, Cambridge: patient reviews and CQC rating
Dr A J Wills & Partners is a GP practice in Cambridge with 9,739 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.4 full-time-equivalent qualified GPs, or 1,817 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr A J Wills & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 30 practices in Cambridge with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (97%). 124 patients answered the survey (response rate 47%).
| Survey question | Dr A J Wills & Partners | Central East | England |
|---|---|---|---|
| Overall experience good | 92% | 75% | 77% |
| Easy to contact by phone | 91% | 52% | 57% |
| Easy to contact via the website | 83% | 60% | 58% |
| Easy to contact via the NHS App | 77% | 52% | 54% |
| Reception team helpful | 98% | 83% | 85% |
| Last contact good | 93% | 71% | 73% |
| Wait for appointment about right | 97% | 69% | 69% |
| Listened to well | 97% | 86% | 87% |
| Treated with care and concern | 97% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 138 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr A J Wills & Partners is Good, published in April 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,739 patients were registered at Dr A J Wills & Partners in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,817 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 3.7 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 6.2 |
| August 2024 | 5.8 | 5.8 |
| August 2025 | 5.1 | 6.2 |
| August 2026 | 5.4 | 6.2 |
From June 2026 to August 2026 the practice recorded 3,394 appointments a month, or 349 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 46% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr A J Wills & Partners | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 349 | 521 | 510 |
| Face to face | 69% | 62% | 63% |
| Same day as booked | 46% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), atrial fibrillation (3.0% against 2.2%) and cancer (4.8% against 3.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (2.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 83.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Dr A J Wills & Partners, The Burwell Surgery, Newmarket Road, Burwell, Cambridge, CB25 0AE. Phone: 01638 741234. Website: www.theburwellsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oakfield Surgery | 5.3 km | 88% |
| Orchard House Surgery Partnership | 5.9 km | 83% |
| Rookery Medical Partnership | 5.9 km | 94% |
| Staploe Medical Centre | 6.9 km | 89% |
| Bottisham Medical Practice | 7.3 km | 90% |
- Haddenham Surgery (86% overall experience good)
- Staploe Medical Centre (89% overall experience good)
How do patients rate Dr A J Wills & Partners?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Dr A J Wills & Partners as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at Dr A J Wills & Partners?
9,739 patients were registered in September 2026, up 0.4% on a year earlier.
What is Dr A J Wills & Partners's CQC rating?
Good overall, published in April 2016.
How many GPs does Dr A J Wills & Partners have?
5.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,817 patients per GP against 2,171 across England.
Are appointments at Dr A J Wills & Partners face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr A J Wills & Partners's phone number?
01638 741234.