York Street Medical Practice, Cambridge: patient reviews and CQC rating
York Street Medical Practice is a GP practice in Cambridge with 10,547 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 6.0 full-time-equivalent qualified GPs, or 1,770 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about York Street Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 10th of the 30 practices in Cambridge with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (78%). 102 patients answered the survey (response rate 25%).
| Survey question | York Street Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 82% | 75% | 77% |
| Easy to contact by phone | 64% | 52% | 57% |
| Easy to contact via the website | 54% | 60% | 58% |
| Easy to contact via the NHS App | 52% | 52% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 79% | 71% | 73% |
| Wait for appointment about right | 92% | 69% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for York Street Medical Practice is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,547 patients were registered at York Street Medical Practice in September 2026, down 4.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,770 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.6 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 9.8 |
| August 2024 | 5.0 | 9.8 |
| August 2025 | 5.5 | 10.7 |
| August 2026 | 6.0 | 9.4 |
From June 2026 to August 2026 the practice recorded 4,458 appointments a month, or 423 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | York Street Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 521 | 510 |
| Face to face | 55% | 62% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%). It has a lower share for dementia (0.1% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and chronic kidney disease (1.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.0% | 14.3% |
| High blood pressure | All ages | 7.8% | 15.2% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Diabetes | 17+ yrs | 3.9% | 7.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.0% | 74.9% |
York Street Medical Practice, 146-148 York Street, Cambridge, CB1 2PY. Phone: 01223 364116. Website: www.yorkstreetmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cambridge Access Surgery | 0.4 km | 81% |
| The Petersfield Medical Practice | 0.7 km | 79% |
| Mill Road Surgery | 1.1 km | 75% |
| The Red House Partnership | 1.3 km | 81% |
| Lensfield Medical Practice | 1.4 km | 87% |
- Arbury Road Surgery (81% overall experience good)
- Baddeley Green Surgery (68% overall experience good)
- Bottisham Medical Practice (90% overall experience good)
- Cambridge Access Surgery (81% overall experience good)
- Nuffield Road Medical Centre (75% overall experience good)
How do patients rate York Street Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of York Street Medical Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at York Street Medical Practice?
10,547 patients were registered in September 2026, down 4.9% on a year earlier.
What is York Street Medical Practice's CQC rating?
Good overall, published in February 2017.
How many GPs does York Street Medical Practice have?
6.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,770 patients per GP against 2,171 across England.
Are appointments at York Street Medical Practice face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is York Street Medical Practice's phone number?
01223 364116.