Bottisham Medical Practice, Cambridge: patient reviews and CQC rating
Bottisham Medical Practice is a GP practice in Cambridge with 5,842 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 4.2 full-time-equivalent qualified GPs, or 1,400 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bottisham Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 91%, above the England figure of 69%. Its result closest to England is the share who found the reception and administrative team helpful: 88%, against 85% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 30 practices in Cambridge with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (80%). 120 patients answered the survey (response rate 44%).
| Survey question | Bottisham Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 90% | 75% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 74% | 60% | 58% |
| Easy to contact via the NHS App | 64% | 52% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 83% | 71% | 73% |
| Wait for appointment about right | 91% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 95% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 93 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bottisham Medical Practice is Good, published in April 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
5,842 patients were registered at Bottisham Medical Practice in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,400 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 3.1 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 7.4 |
| August 2024 | 3.8 | 7.2 |
| August 2025 | 4.3 | 6.4 |
| August 2026 | 4.2 | 7.2 |
From June 2026 to August 2026 the practice recorded 5,745 appointments a month, or 983 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 68% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Bottisham Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 983 | 521 | 510 |
| Face to face | 55% | 62% | 63% |
| Same day as booked | 68% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.4% against 0.8%), osteoporosis (2.9% against 1.2%) and palliative or supportive care needs (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% |
| Depression | 18+ yrs | 14.0% | 14.3% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 6.2% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Dementia | All ages | 2.4% | 0.8% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Bottisham Medical Practice, Tunbridge Lane, Bottisham, Cambridge, CB25 9DU. Phone: 01223 810030. Website: www.bottishammedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Baddeley Green Surgery | 6.4 km | 68% |
| Waterbeach Surgery | 6.8 km | 53% |
| Milton Surgery | 6.9 km | 76% |
| Cherry Hinton & Brookfields Medical Practice | 7.0 km | 64% |
| Nuffield Road Medical Centre | 7.3 km | 75% |
- Arbury Road Surgery (81% overall experience good)
- Baddeley Green Surgery (68% overall experience good)
- Cambridge Access Surgery (81% overall experience good)
- Nuffield Road Medical Centre (75% overall experience good)
- York Street Medical Practice (82% overall experience good)
How do patients rate Bottisham Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Bottisham Medical Practice as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Bottisham Medical Practice?
5,842 patients were registered in September 2026, down 0.3% on a year earlier.
What is Bottisham Medical Practice's CQC rating?
Good overall, published in April 2016.
How many GPs does Bottisham Medical Practice have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,400 patients per GP against 2,171 across England.
Are appointments at Bottisham Medical Practice face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bottisham Medical Practice's phone number?
01223 810030.