Willingham Medical Practice, Cambridge: patient reviews and CQC rating
Willingham Medical Practice is a GP practice in Cambridge with 12,502 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 6.1 full-time-equivalent qualified GPs, or 2,056 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Willingham Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 16th of the 30 practices in Cambridge with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (86%). 100 patients answered the survey (response rate 34%).
| Survey question | Willingham Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 80% | 75% | 77% |
| Easy to contact by phone | 68% | 52% | 57% |
| Easy to contact via the website | 53% | 60% | 58% |
| Easy to contact via the NHS App | 57% | 52% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 83% | 71% | 73% |
| Wait for appointment about right | 49% | 69% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Willingham Medical Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,502 patients were registered at Willingham Medical Practice in September 2026, up 1.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,056 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 3.0 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 5.7 | 5.7 |
| August 2025 | 5.9 | 5.9 |
| August 2026 | 6.1 | 6.1 |
From June 2026 to August 2026 the practice recorded 4,380 appointments a month, or 350 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 30% took place on the day they were booked and 31% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Willingham Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 350 | 521 | 510 |
| Face to face | 98% | 62% | 63% |
| Same day as booked | 30% | 48% | 45% |
| More than 28 days after booking | 31% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), chronic kidney disease (1.2% against 4.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 10.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.2% | 14.3% |
| High blood pressure | All ages | 9.9% | 15.2% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| COPD | All ages | 1.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
Willingham Medical Practice, 52 Long Lane, Willingham, Cambridge, CB24 5LB. Phone: 01954 260230. Website: www.willinghammedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Over Surgery | 3.4 km | 91% |
| Swavesey Surgery | 5.3 km | 93% |
| Maple Surgery | 7.3 km | 78% |
| Haddenham Surgery | 7.7 km | 86% |
| Firs House Partnership | 8.2 km | 75% |
- Firs House Partnership (75% overall experience good)
- Maple Surgery (78% overall experience good)
- Milton Surgery (76% overall experience good)
- Over Surgery (91% overall experience good)
- Swavesey Surgery (93% overall experience good)
- Waterbeach Surgery (53% overall experience good)
How do patients rate Willingham Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Willingham Medical Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Willingham Medical Practice?
12,502 patients were registered in September 2026, up 1.8% on a year earlier.
What is Willingham Medical Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Willingham Medical Practice have?
6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,056 patients per GP against 2,171 across England.
Are appointments at Willingham Medical Practice face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Willingham Medical Practice's phone number?
01954 260230.