Cambridge North Villages PCN: primary care network practices and patient survey
Cambridge North Villages PCN is a primary care network of 7 GP practices with 53,016 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 1,992 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Cambridge North Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 53% at Waterbeach Surgery to 93% at Swavesey Surgery, with a median of 78% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Over Surgery has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Swavesey Surgery | 3,578 | 93% | 86% | Good | 2,396 |
| Over Surgery | 5,022 | 91% | 90% | Good | 1,623 |
| Willingham Medical Practice | 12,502 | 80% | 68% | Good | 2,056 |
| Maple Surgery | 4,149 | 78% | 72% | Good | 3,162 |
| Milton Surgery | 4,996 | 76% | 68% | Good | 1,499 |
| Firs House Partnership | 13,094 | 75% | 46% | Good | 1,839 |
| Waterbeach Surgery | 9,675 | 53% | 45% | Requires improvement | 2,311 |
Results for the network as a whole, from 809 responses, against Central East and England.
| Survey question | Cambridge North Villages PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 63% | 52% | 57% |
| Easy to contact via the website | 55% | 60% | 58% |
| Easy to contact via the NHS App | 53% | 52% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 74% | 71% | 73% |
| Wait for appointment about right | 65% | 69% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 1,992 registered patients per full-time-equivalent qualified GP in Cambridge North Villages PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 431 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.7% over the year (England: shrank 1.1%).
| Measure | Cambridge North Villages PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,992 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 431 | 521 | 510 |
| Face-to-face appointments | 73% | 62% | 63% |
| Same day as booked | 42% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Cambridge North Villages PCN is osteoporosis (1.4% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Cambridge North Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% | 7,094 |
| Depression | 18+ yrs | 12.4% | 14.3% | 5,097 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 3,638 |
| Diabetes | 17+ yrs | 6.1% | 7.9% | 2,538 |
| Cancer | All ages | 4.2% | 3.8% | 2,181 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 1,226 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 1,500 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,238 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 805 |
| COPD | All ages | 1.4% | 1.9% | 756 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 277 |
| Heart failure | All ages | 0.9% | 1.1% | 467 |
| Serious mental illness | All ages | 0.8% | 1.0% | 443 |
| Dementia | All ages | 0.8% | 0.8% | 436 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 335 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 298 |
| Learning disability | All ages | 0.5% | 0.6% | 259 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 198 |
| Palliative care | All ages | 0.3% | 0.6% | 178 |
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- Cam Medical PCN (3 practices)
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- Cambridge City PCN (6 practices)
- Huntingdon PCN (3 practices)
- Meridian PCN (6 practices)
- South Peterborough PCN (4 practices)
- Wisbech PCN (4 practices)
Which practices are in Cambridge North Villages PCN?
Firs House Partnership, Maple Surgery, Milton Surgery, Over Surgery, Swavesey Surgery, Waterbeach Surgery and Willingham Medical Practice.
How do patients rate Cambridge North Villages PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Cambridge North Villages PCN cover?
53,016 registered patients across 7 practices in September 2026.
How many patients per GP does Cambridge North Villages PCN have?
1,992 per full-time-equivalent qualified GP, against 2,171 across England.