Over Surgery, Cambridge: patient reviews and CQC rating
Over Surgery is a GP practice in Cambridge with 5,022 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 3.1 full-time-equivalent qualified GPs, or 1,623 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Over Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 90%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 30 practices in Cambridge with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (84%). 144 patients answered the survey (response rate 38%).
| Survey question | Over Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 91% | 75% | 77% |
| Easy to contact by phone | 90% | 52% | 57% |
| Easy to contact via the website | 82% | 60% | 58% |
| Easy to contact via the NHS App | 90% | 52% | 54% |
| Reception team helpful | 98% | 83% | 85% |
| Last contact good | 90% | 71% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 94% | 86% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Over Surgery is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,022 patients were registered at Over Surgery in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,623 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.6 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.5 | 4.5 |
| August 2025 | 3.1 | 4.2 |
| August 2026 | 3.1 | 4.2 |
From June 2026 to August 2026 the practice recorded 2,003 appointments a month, or 399 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Over Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 521 | 510 |
| Face to face | 98% | 62% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.3% against 1.2%), chronic kidney disease (6.8% against 4.6%) and cancer (5.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 6.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.9 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.2% | 74.9% |
Over Surgery, 1 Drings Close, Over, Cambridge, CB24 5NZ. Phone: 01954 231550. Website: www.oversurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Swavesey Surgery | 3.2 km | 93% |
| Willingham Medical Practice | 3.4 km | 80% |
| Grove Medical Practice | 5.7 km | 82% |
| Spinney Surgery | 6.5 km | 82% |
| Riverport Medical Practice | 6.7 km | 72% |
- Firs House Partnership (75% overall experience good)
- Maple Surgery (78% overall experience good)
- Milton Surgery (76% overall experience good)
- Swavesey Surgery (93% overall experience good)
- Waterbeach Surgery (53% overall experience good)
- Willingham Medical Practice (80% overall experience good)
How do patients rate Over Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Over Surgery as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Over Surgery?
5,022 patients were registered in September 2026, down 0.3% on a year earlier.
What is Over Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Over Surgery have?
3.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,623 patients per GP against 2,171 across England.
Are appointments at Over Surgery face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Over Surgery's phone number?
01954 231550.