Swavesey Surgery, Cambridge: patient reviews and CQC rating
Swavesey Surgery is a GP practice in Cambridge with 3,578 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 1.5 full-time-equivalent qualified GPs, or 2,396 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Swavesey Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 30 practices in Cambridge with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (91%). 118 patients answered the survey (response rate 33%).
| Survey question | Swavesey Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 93% | 75% | 77% |
| Easy to contact by phone | 86% | 52% | 57% |
| Easy to contact via the website | 68% | 60% | 58% |
| Easy to contact via the NHS App | 81% | 52% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 89% | 71% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 95% | 86% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 139 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Swavesey Surgery is Good, published in January 2020. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
3,578 patients were registered at Swavesey Surgery in September 2026, down 0.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,396 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 0.7 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,570 appointments a month, or 439 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 36% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Swavesey Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 439 | 521 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 36% | 48% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.2% against 0.6%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 7.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.6% | 15.2% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 4.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.1% | 74.9% |
Swavesey Surgery, 58 Boxworth End, Swavesey, Cambridge, CB24 4RA. Phone: 01954 230202. Website: www.swaveseysurgery.nhs.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Over Surgery | 3.2 km | 91% |
| Maple Surgery | 4.2 km | 78% |
| Willingham Medical Practice | 5.3 km | 80% |
| Grove Medical Practice | 6.1 km | 82% |
| Spinney Surgery | 7.3 km | 82% |
- Firs House Partnership (75% overall experience good)
- Maple Surgery (78% overall experience good)
- Milton Surgery (76% overall experience good)
- Over Surgery (91% overall experience good)
- Waterbeach Surgery (53% overall experience good)
- Willingham Medical Practice (80% overall experience good)
How do patients rate Swavesey Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Swavesey Surgery as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at Swavesey Surgery?
3,578 patients were registered in September 2026, down 0.5% on a year earlier.
What is Swavesey Surgery's CQC rating?
Good overall, published in January 2020.
How many GPs does Swavesey Surgery have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,396 patients per GP against 2,171 across England.
Are appointments at Swavesey Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Swavesey Surgery's phone number?
01954 230202.