Cambridge City PCN: primary care network practices and patient survey
Cambridge City PCN is a primary care network of 6 GP practices with 50,860 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,767 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Cambridge City PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Baddeley Green Surgery to 90% at Bottisham Medical Practice, with a median of 81% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Cambridge Access Surgery has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bottisham Medical Practice | 5,842 | 90% | 65% | Good | 1,400 |
| York Street Medical Practice | 10,547 | 82% | 64% | Good | 1,770 |
| Cambridge Access Surgery | 650 | 81% | 94% | Outstanding | 264 |
| Arbury Road Surgery | 12,157 | 81% | 70% | Good | 2,904 |
| Nuffield Road Medical Centre | 13,931 | 75% | 42% | Good | 2,004 |
| Baddeley Green Surgery | 7,733 | 68% | 57% | – | 1,530 |
Results for the network as a whole, from 610 responses, against Central East and England.
| Survey question | Cambridge City PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 59% | 52% | 57% |
| Easy to contact via the website | 57% | 60% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 75% | 71% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,767 registered patients per full-time-equivalent qualified GP in Cambridge City PCN, fewer than England's 2,171 and Central East's 2,348. Practices recorded 563 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.2% over the year (England: shrank 1.1%).
| Measure | Cambridge City PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,767 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 563 | 521 | 510 |
| Face-to-face appointments | 71% | 62% | 63% |
| Same day as booked | 45% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 15% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Cambridge City PCN is osteoporosis (2.7% against 1.2%), and the furthest below is chronic kidney disease (3.1% against 4.6%).
| Condition register | Age group | Cambridge City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% | 5,535 |
| High blood pressure | All ages | 11.3% | 15.2% | 5,883 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 3,329 |
| Diabetes | 17+ yrs | 6.3% | 7.9% | 2,699 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 1,331 |
| Cancer | All ages | 3.0% | 3.8% | 1,540 |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% | 426 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,389 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 1,026 |
| COPD | All ages | 1.8% | 1.9% | 910 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 745 |
| Serious mental illness | All ages | 1.3% | 1.0% | 666 |
| Heart failure | All ages | 1.0% | 1.1% | 516 |
| Dementia | All ages | 0.9% | 0.8% | 453 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 319 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 288 |
| Learning disability | All ages | 0.6% | 0.6% | 302 |
| Palliative care | All ages | 0.5% | 0.6% | 273 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 262 |
- Cam Medical PCN (3 practices)
- Cambridge City 4 PCN (6 practices)
- Cantab Medical Practices PCN (3 practices)
- Ely North PCN (4 practices)
- Ely South PCN (3 practices)
Which practices are in Cambridge City PCN?
Arbury Road Surgery, Baddeley Green Surgery, Bottisham Medical Practice, Cambridge Access Surgery, Nuffield Road Medical Centre and York Street Medical Practice.
How do patients rate Cambridge City PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Cambridge City PCN cover?
50,860 registered patients across 6 practices in September 2026.
How many patients per GP does Cambridge City PCN have?
1,767 per full-time-equivalent qualified GP, against 2,171 across England.