Cherry Hinton & Brookfields Medical Practice, Cambridge: patient reviews and CQC rating
Cherry Hinton & Brookfields Medical Practice is a GP practice in Cambridge with 9,051 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.6 full-time-equivalent qualified GPs, or 2,515 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cherry Hinton & Brookfields Medical Practice
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who found it easy to get through to the practice by phone: 36%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 28th of the 30 practices in Cambridge with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (53%). 98 patients answered the survey (response rate 24%).
| Survey question | Cherry Hinton & Brookfields Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 64% | 75% | 77% |
| Easy to contact by phone | 36% | 52% | 57% |
| Easy to contact via the website | 57% | 60% | 58% |
| Easy to contact via the NHS App | 43% | 52% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 67% | 71% | 73% |
| Wait for appointment about right | 65% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 216 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cherry Hinton & Brookfields Medical Practice is Good, published in June 2016. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,051 patients were registered at Cherry Hinton & Brookfields Medical Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,515 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 2.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 4.2 |
| August 2024 | 4.2 | 4.2 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 3,078 appointments a month, or 340 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 30% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Cherry Hinton & Brookfields Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 340 | 521 | 510 |
| Face to face | 79% | 62% | 63% |
| Same day as booked | 30% | 48% | 45% |
| More than 28 days after booking | 13% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), dementia (0.4% against 0.8%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.8% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Cherry Hinton & Brookfields Medical Practice, Cherry Hinton Medical Centre, 34 Fishers Lane, Cambridge, CB1 9HR. Phone: 01223 652221.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornford House Surgery | 1.4 km | 77% |
| The Queen Edith Medical Practice | 2.0 km | 81% |
| Mill Road Surgery | 2.1 km | 75% |
| Baddeley Green Surgery | 3.0 km | 68% |
| York Street Medical Practice | 3.2 km | 82% |
- Cornford House Surgery (77% overall experience good)
- Mill Road Surgery (75% overall experience good)
- The Petersfield Medical Practice (79% overall experience good)
- The Queen Edith Medical Practice (81% overall experience good)
- Woodlands Surgery at Eden House (84% overall experience good)
How do patients rate Cherry Hinton & Brookfields Medical Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Cherry Hinton & Brookfields Medical Practice as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Cherry Hinton & Brookfields Medical Practice?
9,051 patients were registered in September 2026, down 3.1% on a year earlier.
What is Cherry Hinton & Brookfields Medical Practice's CQC rating?
Good overall, published in June 2016.
How many GPs does Cherry Hinton & Brookfields Medical Practice have?
3.6 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,515 patients per GP against 2,171 across England.
Are appointments at Cherry Hinton & Brookfields Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cherry Hinton & Brookfields Medical Practice's phone number?
01223 652221.