The Petersfield Medical Practice, Cambridge: patient reviews and CQC rating

The Petersfield Medical Practice is a GP practice in Cambridge with 6,676 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2022. It has 2.5 full-time-equivalent qualified GPs, or 2,721 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about The Petersfield Medical Practice

Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.

On overall experience it is 17th of the 30 practices in Cambridge with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (72%). 125 patients answered the survey (response rate 25%).

Survey questionThe Petersfield Medical PracticeCentral EastEngland
Overall experience good79%75%77%
Easy to contact by phone61%52%57%
Easy to contact via the website78%60%58%
Easy to contact via the NHS App65%52%54%
Reception team helpful82%83%85%
Last contact good69%71%73%
Wait for appointment about right70%69%69%
Listened to well89%86%87%
Treated with care and concern85%85%86%
Confidence and trust in the clinician89%92%93%
Needs met88%89%90%

CQC's overall rating for The Petersfield Medical Practice is Good, published in April 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

6,676 patients were registered at The Petersfield Medical Practice in September 2026, down 3.2% on a year earlier (England: down 1.1%).

10% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,721 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 1.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.16.3
August 20243.14.8
August 20252.34.0
August 20262.54.6

From June 2026 to August 2026 the practice recorded 3,092 appointments a month, or 463 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 58% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

40% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.

MeasureThe Petersfield Medical PracticeCentral EastEngland
Appointments per 1,000 patients a month463521510
Face to face67%62%63%
Same day as booked58%48%45%
More than 28 days after booking5%6%5%
Did not attend7%4%4%

Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), heart failure (0.4% against 1.1%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.6 years for women and 80.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs10.1%14.3%
High blood pressureAll ages9.9%15.2%
Asthma6+ yrs4.4%6.6%
Diabetes17+ yrs3.0%7.9%
CancerAll ages2.7%3.8%
Chronic kidney disease18+ yrs1.7%4.6%
Osteoporosis50+ yrs1.5%1.2%
Coronary heart diseaseAll ages1.5%3.0%
Serious mental illnessAll ages1.3%1.0%
COPDAll ages1.0%1.9%
Atrial fibrillationAll ages1.0%2.2%
Stroke and TIAAll ages0.7%1.9%
Epilepsy18+ yrs0.5%0.8%
Rheumatoid arthritis16+ yrs0.4%0.8%
Heart failureAll ages0.4%1.1%
DementiaAll ages0.2%0.8%
Peripheral arterial diseaseAll ages0.2%0.6%
Learning disabilityAll ages0.2%0.6%
Palliative careAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2569.8%72.9%
Breast cancer screening (women aged 53 to 70)2024/2546.7%72.2%
Cervical screening (women aged 25 to 49)2023/2450.6%67.5%
Cervical screening (women aged 50 to 64)2023/2468.5%74.9%

77% of the practice's patients live in the CB1 postcode district, followed by CB2 (13%), CB5 (3%) and CB4 (3%). 95% live in Cambridge, the council area the practice is in.

Postcode districtRegistered patientsShare
CB15,21177%
CB290613%
CB52273%
CB42103%
CB21811%
CB22781%

The Petersfield Medical Practice, 25 Mill Road, Cambridge, CB1 2AB. Phone: 01223 350647. Website: www.petersfieldmedicalpractice.co.uk.

How do patients rate The Petersfield Medical Practice?

In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Petersfield Medical Practice as good, against 77% across England. 61% found it easy to get through by phone.

How many patients are registered at The Petersfield Medical Practice?

6,676 patients were registered in September 2026, down 3.2% on a year earlier.

What is The Petersfield Medical Practice's CQC rating?

Good overall, published in April 2022.

How many GPs does The Petersfield Medical Practice have?

2.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,721 patients per GP against 2,171 across England.

Are appointments at The Petersfield Medical Practice face to face?

67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is The Petersfield Medical Practice's phone number?

01223 350647.

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<a href="https://localgps.co.uk/cambridge/the-petersfield-medical-practice">https://localgps.co.uk/cambridge/the-petersfield-medical-practice</a>