Lensfield Medical Practice, Cambridge: patient reviews and CQC rating
Lensfield Medical Practice is a GP practice in Cambridge with 13,901 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 6.8 full-time-equivalent qualified GPs, or 2,055 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lensfield Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 89%, above the England figure of 58%. Its weakest is the share who said they were treated with care and concern: 74%, below the England figure of 86%. Of the 11 results in the table, 6 are above England and 2 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 7th of the 30 practices in Cambridge with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (91%). 117 patients answered the survey (response rate 23%).
| Survey question | Lensfield Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 87% | 75% | 77% |
| Easy to contact by phone | 84% | 52% | 57% |
| Easy to contact via the website | 89% | 60% | 58% |
| Easy to contact via the NHS App | 53% | 52% | 54% |
| Reception team helpful | 100% | 83% | 85% |
| Last contact good | 81% | 71% | 73% |
| Wait for appointment about right | 88% | 69% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 74% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for Lensfield Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,901 patients were registered at Lensfield Medical Practice in September 2026, down 4.2% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,055 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 3.7 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 10.5 |
| August 2024 | 5.5 | 10.5 |
| August 2025 | 5.5 | 9.6 |
| August 2026 | 6.8 | 10.6 |
From June 2026 to August 2026 the practice recorded 5,236 appointments a month, or 377 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 40% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Lensfield Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 521 | 510 |
| Face to face | 63% | 62% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.4% against 1.9%), chronic kidney disease (1.1% against 4.6%) and diabetes (2.6% against 7.9%). The practice's patients live in areas with an average deprivation score of 9.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.9 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.1% | 14.3% |
| High blood pressure | All ages | 6.5% | 15.2% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Diabetes | 17+ yrs | 2.6% | 7.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Dementia | All ages | 0.5% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Palliative care | All ages | 0.4% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Lensfield Medical Practice, 48 Lensfield Road, Cambridge, CB2 1EH. Phone: 0844387822. Website: www.lensfieldpractice.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodlands Surgery at Eden House | 0.4 km | 84% |
| Trumpington Street Medical Practice | 0.6 km | 76% |
| The Petersfield Medical Practice | 0.7 km | 79% |
| Newnham Walk Surgery | 1.0 km | 85% |
| Bridge Street Medical Centre | 1.1 km | 74% |
- Newnham Walk Surgery (85% overall experience good)
- Trumpington Street Medical Practice (76% overall experience good)
How do patients rate Lensfield Medical Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Lensfield Medical Practice as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Lensfield Medical Practice?
13,901 patients were registered in September 2026, down 4.2% on a year earlier.
What is Lensfield Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Lensfield Medical Practice have?
6.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,055 patients per GP against 2,171 across England.
Are appointments at Lensfield Medical Practice face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lensfield Medical Practice's phone number?
0844387822.