Newnham Walk Surgery, Cambridge: patient reviews and CQC rating
Newnham Walk Surgery is a GP practice in Cambridge with 13,864 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 6.6 full-time-equivalent qualified GPs, or 2,107 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newnham Walk Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 8th of the 30 practices in Cambridge with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (86%). 115 patients answered the survey (response rate 24%).
| Survey question | Newnham Walk Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 85% | 75% | 77% |
| Easy to contact by phone | 82% | 52% | 57% |
| Easy to contact via the website | 73% | 60% | 58% |
| Easy to contact via the NHS App | 41% | 52% | 54% |
| Reception team helpful | 100% | 83% | 85% |
| Last contact good | 96% | 71% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for Newnham Walk Surgery is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,864 patients were registered at Newnham Walk Surgery in September 2026, down 6.2% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 2,107 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 3.0 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 7.5 |
| August 2024 | 6.1 | 7.7 |
| August 2025 | 6.1 | 8.0 |
| August 2026 | 6.6 | 10.2 |
From June 2026 to August 2026 the practice recorded 3,627 appointments a month, or 262 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Newnham Walk Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 262 | 521 | 510 |
| Face to face | 89% | 62% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), COPD (0.3% against 1.9%) and chronic kidney disease (0.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 6.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 88.1 years for women and 83.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.2% | 14.3% |
| High blood pressure | All ages | 5.3% | 15.2% |
| Asthma | 6+ yrs | 4.0% | 6.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Diabetes | 17+ yrs | 1.5% | 7.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.9% | 4.6% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| COPD | All ages | 0.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Newnham Walk Surgery, Wordsworth Grove, Cambridge, CB3 9HS. Phone: 01223 366811. Website: www.newnhamwalksurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Trumpington Street Medical Practice | 0.6 km | 76% |
| Lensfield Medical Practice | 1.0 km | 87% |
| Bridge Street Medical Centre | 1.1 km | 74% |
| Woodlands Surgery at Eden House | 1.3 km | 84% |
| The Petersfield Medical Practice | 1.6 km | 79% |
- Lensfield Medical Practice (87% overall experience good)
- Trumpington Street Medical Practice (76% overall experience good)
How do patients rate Newnham Walk Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Newnham Walk Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Newnham Walk Surgery?
13,864 patients were registered in September 2026, down 6.2% on a year earlier.
What is Newnham Walk Surgery's CQC rating?
Good overall, published in February 2020.
How many GPs does Newnham Walk Surgery have?
6.6 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,107 patients per GP against 2,171 across England.
Are appointments at Newnham Walk Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newnham Walk Surgery's phone number?
01223 366811.