Cornford House Surgery, Cambridge: patient reviews and CQC rating
Cornford House Surgery is a GP practice in Cambridge with 11,265 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 6.7 full-time-equivalent qualified GPs, or 1,690 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cornford House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 83%, against 87% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 19th of the 30 practices in Cambridge with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (79%). 116 patients answered the survey (response rate 32%).
| Survey question | Cornford House Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 69% | 52% | 57% |
| Easy to contact via the website | 60% | 60% | 58% |
| Easy to contact via the NHS App | 69% | 52% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 74% | 71% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 239 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cornford House Surgery is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,265 patients were registered at Cornford House Surgery in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,690 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 2.9 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 9.8 |
| August 2024 | 6.6 | 9.8 |
| August 2025 | 7.0 | 11.0 |
| August 2026 | 6.7 | 9.4 |
From June 2026 to August 2026 the practice recorded 5,392 appointments a month, or 479 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Cornford House Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 479 | 521 | 510 |
| Face to face | 60% | 62% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.5% against 1.2%), heart failure (0.7% against 1.1%) and depression (9.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 8.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Cornford House Surgery, 364 Cherry Hinton Road, Cambridge, CB1 8BA. Phone: 01223 247505. Website: www.cornfordhouse.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Queen Edith Medical Practice | 0.8 km | 81% |
| Mill Road Surgery | 1.3 km | 75% |
| Cherry Hinton & Brookfields Medical Practice | 1.4 km | 64% |
| Woodlands Surgery at Eden House | 2.2 km | 84% |
| The Petersfield Medical Practice | 2.3 km | 79% |
- Cherry Hinton & Brookfields Medical Practice (64% overall experience good)
- Mill Road Surgery (75% overall experience good)
- The Petersfield Medical Practice (79% overall experience good)
- The Queen Edith Medical Practice (81% overall experience good)
- Woodlands Surgery at Eden House (84% overall experience good)
How do patients rate Cornford House Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Cornford House Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Cornford House Surgery?
11,265 patients were registered in September 2026, down 0.0% on a year earlier.
What is Cornford House Surgery's CQC rating?
Good overall, published in October 2017.
How many GPs does Cornford House Surgery have?
6.7 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,690 patients per GP against 2,171 across England.
Are appointments at Cornford House Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cornford House Surgery's phone number?
01223 247505.