GP Patient Survey 2026 results
654,714 patients answered the 2026 GP Patient Survey (response rate 22%). 77% described their overall experience of their GP practice as good and 57% found it easy to get through by phone. By integrated care board, overall experience ranges from 71% in North East London to 81% in Gloucestershire.
Table of Contents
Latest data: September 2026. GP Patient Survey 2026; registered patients September 2026.
The share of patients giving a positive answer to each question in 2026. Each topic links to ICB, PCN and practice rankings.
| Question | England |
|---|---|
| Overall experience good | 77% |
| Easy to contact by phone | 57% |
| Easy to contact via the website | 58% |
| Easy to contact via the NHS App | 54% |
| Reception team helpful | 85% |
| Last contact good | 73% |
| Wait for appointment about right | 69% |
| Listened to well | 87% |
| Treated with care and concern | 86% |
| Confidence and trust in the clinician | 93% |
| Needs met | 90% |
Among the 4,198 practices with 100 or more responses, the middle half have between 73% and 87% of patients rating their overall experience good.
How many people answered the GP Patient Survey 2026?
654,714, a response rate of 22%.
What share of patients rate their GP practice good?
77% described their overall experience as good in 2026.
How easy is it to get through to a GP practice by phone?
57% of patients found it easy in 2026.
Which ICB has the best GP Patient Survey results?
Gloucestershire, where 81% rated their overall experience good.