Mpa PCN: primary care network practices and patient survey
Mpa PCN is a primary care network of 2 GP practices with 39,366 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 4,463 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Mpa PCN with survey results, the share of patients describing their overall experience as good ranges from 52% at Maidstone Road Surgery to 54% at Princes Park Medical Centre, with a median of 53% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Maidstone Road Surgery has the highest share finding it easy to get through by phone (35%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Princes Park Medical Centre | 30,566 | 54% | 32% | Good | 4,825 |
| Maidstone Road Surgery | 8,800 | 52% | 35% | Good | 3,540 |
Results for the network as a whole, from 236 responses, against Kent and Medway and England.
| Survey question | Mpa PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 53% | 73% | 77% |
| Easy to contact by phone | 32% | 48% | 57% |
| Easy to contact via the website | 26% | 52% | 58% |
| Easy to contact via the NHS App | 25% | 50% | 54% |
| Reception team helpful | 67% | 82% | 85% |
| Last contact good | 43% | 67% | 73% |
| Wait for appointment about right | 38% | 65% | 69% |
| Listened to well | 76% | 85% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 91% | 93% |
| Needs met | 82% | 89% | 90% |
There are 4,463 registered patients per full-time-equivalent qualified GP in Mpa PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 324 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 27% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.8% over the year (England: shrank 1.1%).
| Measure | Mpa PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 4,463 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 324 | 457 | 510 |
| Face-to-face appointments | 67% | 62% | 63% |
| Same day as booked | 27% | 41% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 11% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Mpa PCN is learning disability (1.0% against 0.6%), and the furthest below is atrial fibrillation (1.3% against 2.2%).
| Condition register | Age group | Mpa PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% | 5,468 |
| High blood pressure | All ages | 12.0% | 15.2% | 4,646 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 2,214 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 1,843 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,286 |
| Cancer | All ages | 2.7% | 3.8% | 1,059 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 693 |
| COPD | All ages | 1.5% | 1.9% | 563 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 520 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 464 |
| Serious mental illness | All ages | 1.0% | 1.0% | 379 |
| Learning disability | All ages | 1.0% | 0.6% | 379 |
| Dementia | All ages | 1.0% | 0.8% | 370 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 260 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 91 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 229 |
| Heart failure | All ages | 0.7% | 1.1% | 279 |
| Palliative care | All ages | 0.5% | 0.6% | 204 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 133 |
- Aspire Medical PCN (5 practices)
- Gillingham South PCN (4 practices)
- Medway Central PCN (2 practices)
- Medway Peninsula PCN (3 practices)
- Medway Rainham PCN (8 practices)
- Medway South PCN (3 practices)
- Strood PCN (5 practices)
Which practices are in Mpa PCN?
Maidstone Road Surgery and Princes Park Medical Centre.
How do patients rate Mpa PCN?
53% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Mpa PCN cover?
39,366 registered patients across 2 practices in September 2026.
How many patients per GP does Mpa PCN have?
4,463 per full-time-equivalent qualified GP, against 2,171 across England.