Aspire Medical PCN: primary care network practices and patient survey
Aspire Medical PCN is a primary care network of 5 GP practices with 35,531 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 904 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Aspire Medical PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at St Werburgh Medical Practice to 73% at Kings Family Practice, with a median of 67% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. Kings Family Practice has the highest share finding it easy to get through by phone (54%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Kings Family Practice | 8,365 | 73% | 54% | Good | 968 |
| The London Road Medical Centre | 6,884 | 68% | 35% | Requires improvement | 978 |
| Marlowe Park Medical Centre | 4,161 | 67% | 42% | Good | 599 |
| Stonecross and West Drive Surgery | 7,695 | 63% | 29% | – | 1,216 |
| St Werburgh Medical Practice | 8,426 | 56% | 35% | Good | 815 |
Results for the network as a whole, from 485 responses, against Kent and Medway and England.
| Survey question | Aspire Medical PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 39% | 48% | 57% |
| Easy to contact via the website | 43% | 52% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 81% | 82% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 75% | 85% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 91% | 93% |
| Needs met | 86% | 89% | 90% |
There are 904 registered patients per full-time-equivalent qualified GP in Aspire Medical PCN, fewer than England's 2,171 and Kent and Medway's 2,419. Practices recorded 575 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.7% over the year (England: shrank 1.1%).
| Measure | Aspire Medical PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 904 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 575 | 457 | 510 |
| Face-to-face appointments | 70% | 62% | 63% |
| Same day as booked | 49% | 41% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 16% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Aspire Medical PCN is depression (17.6% against 14.3%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Aspire Medical PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% | 5,023 |
| High blood pressure | All ages | 14.1% | 15.2% | 5,238 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 2,405 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 2,084 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 1,528 |
| Cancer | All ages | 3.2% | 3.8% | 1,189 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 886 |
| COPD | All ages | 1.8% | 1.9% | 666 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 558 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 448 |
| Heart failure | All ages | 0.9% | 1.1% | 340 |
| Serious mental illness | All ages | 0.9% | 1.0% | 323 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 245 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 254 |
| Learning disability | All ages | 0.7% | 0.6% | 258 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 77 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 158 |
| Dementia | All ages | 0.3% | 0.8% | 121 |
| Palliative care | All ages | 0.2% | 0.6% | 66 |
- Gillingham South PCN (4 practices)
- Medway Central PCN (2 practices)
- Medway Peninsula PCN (3 practices)
- Medway Rainham PCN (8 practices)
- Medway South PCN (3 practices)
- Mpa PCN (2 practices)
- Sheppey PCN (5 practices)
- Sittingbourne PCN (6 practices)
- Strood PCN (5 practices)
Which practices are in Aspire Medical PCN?
Kings Family Practice, Marlowe Park Medical Centre, St Werburgh Medical Practice, Stonecross and West Drive Surgery and The London Road Medical Centre.
How do patients rate Aspire Medical PCN?
65% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Aspire Medical PCN cover?
35,531 registered patients across 5 practices in September 2026.
How many patients per GP does Aspire Medical PCN have?
904 per full-time-equivalent qualified GP, against 2,171 across England.