Sittingbourne PCN: primary care network practices and patient survey
Sittingbourne PCN is a primary care network of 6 GP practices with 60,293 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,074 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Sittingbourne PCN with survey results, the share of patients describing their overall experience as good ranges from 54% at Green Porch Medical Centre to 78% at Grovehurst Surgery, with a median of 66% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. Grovehurst Surgery has the highest share finding it easy to get through by phone (43%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Grovehurst Surgery | 8,174 | 78% | 43% | Good | 2,281 |
| Memorial Medical Centre | 17,968 | 76% | 29% | Good | 2,424 |
| The Meads Medical Practice Limited | 12,234 | 68% | 32% | Requires improvement | 3,908 |
| The Chestnuts Surgery | 9,472 | 64% | 27% | Good | 3,871 |
| The Medic Care Surgery | 4,505 | 59% | 36% | – | 4,505 |
| Green Porch Medical Centre | 7,940 | 54% | 37% | Requires improvement | 3,892 |
Results for the network as a whole, from 676 responses, against Kent and Medway and England.
| Survey question | Sittingbourne PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 69% | 73% | 77% |
| Easy to contact by phone | 33% | 48% | 57% |
| Easy to contact via the website | 40% | 52% | 58% |
| Easy to contact via the NHS App | 37% | 50% | 54% |
| Reception team helpful | 79% | 82% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 60% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 90% | 89% | 90% |
There are 3,074 registered patients per full-time-equivalent qualified GP in Sittingbourne PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 399 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | Sittingbourne PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 3,074 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 399 | 457 | 510 |
| Face-to-face appointments | 64% | 62% | 63% |
| Same day as booked | 39% | 41% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 18% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Sittingbourne PCN is learning disability (0.9% against 0.6%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Sittingbourne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.9% | 14.3% | 8,210 |
| High blood pressure | All ages | 16.4% | 15.2% | 9,773 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 4,036 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 3,454 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 2,680 |
| Cancer | All ages | 4.0% | 3.8% | 2,406 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,589 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,232 |
| COPD | All ages | 2.0% | 1.9% | 1,185 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 926 |
| Learning disability | All ages | 0.9% | 0.6% | 542 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 188 |
| Heart failure | All ages | 0.9% | 1.1% | 511 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 383 |
| Serious mental illness | All ages | 0.8% | 1.0% | 494 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 393 |
| Dementia | All ages | 0.7% | 0.8% | 431 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 251 |
| Palliative care | All ages | 0.4% | 0.6% | 217 |
- Aspire Medical PCN (5 practices)
- Dartford Model PCN (3 practices)
- Dover Town PCN (3 practices)
- Folkestone Hythe & Rural PCN (7 practices)
- Gillingham South PCN (4 practices)
- Sevenoaks PCN (8 practices)
- Sheppey PCN (5 practices)
- The Marsh PCN (3 practices)
Which practices are in Sittingbourne PCN?
Green Porch Medical Centre, Grovehurst Surgery, Memorial Medical Centre, The Chestnuts Surgery, The Meads Medical Practice Limited and The Medic Care Surgery.
How do patients rate Sittingbourne PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Sittingbourne PCN cover?
60,293 registered patients across 6 practices in September 2026.
How many patients per GP does Sittingbourne PCN have?
3,074 per full-time-equivalent qualified GP, against 2,171 across England.