Green Porch Medical Centre, Sittingbourne: patient reviews and CQC rating
Green Porch Medical Centre is a GP practice in Sittingbourne with 7,940 registered patients (September 2026). In the 2026 GP Patient Survey, 54% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in June 2023. It has 2.0 full-time-equivalent qualified GPs, or 3,892 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Green Porch Medical Centre
Its result closest to England is the share who said their needs were met at their last appointment: 84%, below the England figure of 90%. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 7th of the 7 practices in Sittingbourne with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (61%). 108 patients answered the survey (response rate 22%).
| Survey question | Green Porch Medical Centre | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 54% | 73% | 77% |
| Easy to contact by phone | 37% | 48% | 57% |
| Easy to contact via the website | 24% | 52% | 58% |
| Easy to contact via the NHS App | 24% | 50% | 54% |
| Reception team helpful | 69% | 82% | 85% |
| Last contact good | 45% | 67% | 73% |
| Wait for appointment about right | 47% | 65% | 69% |
| Listened to well | 63% | 85% | 87% |
| Treated with care and concern | 65% | 84% | 86% |
| Confidence and trust in the clinician | 84% | 91% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 99 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Green Porch Medical Centre is Requires Improvement, published in June 2023. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Inadequate (October 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
7,940 patients were registered at Green Porch Medical Centre in September 2026, down 2.9% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,892 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 0.5 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,804 appointments a month, or 353 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 27% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Green Porch Medical Centre | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 353 | 457 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 27% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.8% against 14.3%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.5% against 1.2%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.8% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.0% | 74.9% |
Green Porch Medical Centre, Green Porch Close, Sittingbourne, ME10 2HA. Phone: 01795 718099.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grovehurst Surgery | 1.0 km | 78% |
| The Meads Medical Practice Limited | 1.6 km | 68% |
| The London Road Medical Centre | 1.7 km | 68% |
| The Chestnuts Surgery | 1.9 km | 64% |
| The Medic Care Surgery | 2.3 km | 59% |
- Grovehurst Surgery (78% overall experience good)
- Memorial Medical Centre (76% overall experience good)
- The Chestnuts Surgery (64% overall experience good)
- The Meads Medical Practice Limited (68% overall experience good)
- The Medic Care Surgery (59% overall experience good)
How do patients rate Green Porch Medical Centre?
In the 2026 GP Patient Survey, 54% of patients described their overall experience of Green Porch Medical Centre as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Green Porch Medical Centre?
7,940 patients were registered in September 2026, down 2.9% on a year earlier.
What is Green Porch Medical Centre's CQC rating?
Requires Improvement overall, published in June 2023.
How many GPs does Green Porch Medical Centre have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,892 patients per GP against 2,171 across England.
Are appointments at Green Porch Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Green Porch Medical Centre's phone number?
01795 718099.