Medway Rainham PCN: primary care network practices and patient survey
Medway Rainham PCN is a primary care network of 8 GP practices with 39,749 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,811 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Medway Rainham PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Long Catlis Road Surgery to 95% at Maidstone Road Rainham Surgery, with a median of 88% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Maidstone Road Rainham Surgery has the highest share finding it easy to get through by phone (93%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Maidstone Road Rainham Surgery | 4,663 | 95% | 93% | Good | 2,256 |
| Dr K Manivannan & Dr B Gurung | 6,002 | 94% | 85% | Good | 3,001 |
| Orchard Family Practice | 5,530 | 93% | 68% | Good | 2,921 |
| The Medical Centre | 1,333 | 91% | 85% | Requires improvement | 1,333 |
| Dr Vridhagiri Nandini | 2,328 | 84% | 87% | Good | 2,104 |
| Parkwood Family Practice | 3,203 | 78% | 55% | Requires improvement | 3,203 |
| Wigmore Medical Centre | 5,635 | 72% | 61% | Good | 2,230 |
| Long Catlis Road Surgery | 11,055 | 71% | 44% | Requires improvement | 4,341 |
Results for the network as a whole, from 889 responses, against Kent and Medway and England.
| Survey question | Medway Rainham PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 83% | 73% | 77% |
| Easy to contact by phone | 67% | 48% | 57% |
| Easy to contact via the website | 59% | 52% | 58% |
| Easy to contact via the NHS App | 63% | 50% | 54% |
| Reception team helpful | 90% | 82% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 95% | 89% | 90% |
There are 2,811 registered patients per full-time-equivalent qualified GP in Medway Rainham PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 413 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | Medway Rainham PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 2,811 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 413 | 457 | 510 |
| Face-to-face appointments | 50% | 62% | 63% |
| Same day as booked | 47% | 41% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 24% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Medway Rainham PCN is chronic kidney disease (8.0% against 4.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Medway Rainham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% | 7,618 |
| Depression | 18+ yrs | 15.6% | 14.3% | 4,955 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,907 |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% | 2,541 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 2,339 |
| Cancer | All ages | 4.7% | 3.8% | 1,871 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,233 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 983 |
| COPD | All ages | 1.7% | 1.9% | 690 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 638 |
| Heart failure | All ages | 1.2% | 1.1% | 473 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 311 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 269 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 118 |
| Dementia | All ages | 0.7% | 0.8% | 266 |
| Serious mental illness | All ages | 0.6% | 1.0% | 238 |
| Learning disability | All ages | 0.5% | 0.6% | 183 |
| Palliative care | All ages | 0.4% | 0.6% | 163 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 139 |
- Aspire Medical PCN (5 practices)
- Gillingham South PCN (4 practices)
- Medway Central PCN (2 practices)
- Medway Peninsula PCN (3 practices)
- Medway South PCN (3 practices)
- Mpa PCN (2 practices)
- Strood PCN (5 practices)
Which practices are in Medway Rainham PCN?
Dr K Manivannan & Dr B Gurung, Dr Vridhagiri Nandini, Long Catlis Road Surgery, Maidstone Road Rainham Surgery, Orchard Family Practice, Parkwood Family Practice, The Medical Centre and Wigmore Medical Centre.
How do patients rate Medway Rainham PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Medway Rainham PCN cover?
39,749 registered patients across 8 practices in September 2026.
How many patients per GP does Medway Rainham PCN have?
2,811 per full-time-equivalent qualified GP, against 2,171 across England.