Medway Central PCN: primary care network practices and patient survey
Medway Central PCN is a primary care network of 2 GP practices with 46,412 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England. Its practices have 4,732 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Medway Central PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at The Halfway Surgery to 74% at Bryant Street Medical Practice, with a median of 73% (England: 77%). None differs from England by more than the survey's margin of error. Bryant Street Medical Practice has the highest share finding it easy to get through by phone (69%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bryant Street Medical Practice | 7,659 | 74% | 69% | – | 3,830 |
| The Halfway Surgery | 38,753 | 73% | 35% | Good | 4,964 |
Results for the network as a whole, from 228 responses, against Kent and Medway and England.
| Survey question | Medway Central PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 42% | 48% | 57% |
| Easy to contact via the website | 67% | 52% | 58% |
| Easy to contact via the NHS App | 52% | 50% | 54% |
| Reception team helpful | 82% | 82% | 85% |
| Last contact good | 69% | 67% | 73% |
| Wait for appointment about right | 56% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 89% | 89% | 90% |
There are 4,732 registered patients per full-time-equivalent qualified GP in Medway Central PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 350 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 30% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.4% over the year (England: shrank 1.1%).
| Measure | Medway Central PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 4,732 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 350 | 457 | 510 |
| Face-to-face appointments | 55% | 62% | 63% |
| Same day as booked | 30% | 41% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 13% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Medway Central PCN is palliative care (1.3% against 0.6%), and the furthest below is stroke and tia (1.2% against 1.9%).
| Condition register | Age group | Medway Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% | 6,403 |
| High blood pressure | All ages | 13.0% | 15.2% | 5,961 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,834 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 2,197 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,444 |
| Cancer | All ages | 3.0% | 3.8% | 1,385 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 927 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 680 |
| COPD | All ages | 1.5% | 1.9% | 673 |
| Palliative care | All ages | 1.3% | 0.6% | 612 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 529 |
| Serious mental illness | All ages | 1.1% | 1.0% | 522 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 329 |
| Dementia | All ages | 0.9% | 0.8% | 409 |
| Learning disability | All ages | 0.9% | 0.6% | 404 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 118 |
| Heart failure | All ages | 0.8% | 1.1% | 387 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 243 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 158 |
- Aspire Medical PCN (5 practices)
- Gillingham South PCN (4 practices)
- Medway Peninsula PCN (3 practices)
- Medway Rainham PCN (8 practices)
- Medway South PCN (3 practices)
- Mpa PCN (2 practices)
- Strood PCN (5 practices)
Which practices are in Medway Central PCN?
Bryant Street Medical Practice and The Halfway Surgery.
How do patients rate Medway Central PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Medway Central PCN cover?
46,412 registered patients across 2 practices in September 2026.
How many patients per GP does Medway Central PCN have?
4,732 per full-time-equivalent qualified GP, against 2,171 across England.