St Andrews House Medical Centre, Stalybridge: patient reviews and CQC rating

What patients say about St Andrews House Medical Centre

Its best result against England is the share who found it easy to contact the practice through its website: 96%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.

On overall experience it is 1st of the 5 practices in Stalybridge with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (90%). 106 patients answered the survey (response rate 23%).

In the Friends and Family Test for July 2026, 97% of 135 responses rated the practice good or very good (England: 92%).

CQC's overall rating for St Andrews House Medical Centre is Good, published in August 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (July 2016).

5,940 patients were registered at St Andrews House Medical Centre in September 2026, up 0.6% on a year earlier (England: down 1.1%).

20% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 928 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 5,601 appointments a month, or 943 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 37% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

36% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), COPD (3.9% against 1.9%) and heart failure (1.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 28.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.7 for men (England: 83.0 and 79.1).

66% of the practice's patients live in the SK15 postcode district, followed by SK16 (15%), OL6 (8%) and SK14 (4%). 98% live in Tameside, the council area the practice is in.

St Andrews House Medical Centre, Stalybridge Resource Centre, 2 Waterloo Road, Stalybridge, SK15 2AU. Phone: 0161 338 3181. Website: www.standrewshousemedicalcentre.co.uk.