Grosvenor Medical Centre, Stalybridge: patient reviews and CQC rating
Grosvenor Medical Centre is a GP practice in Stalybridge with 6,225 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 3.7 full-time-equivalent qualified GPs, or 1,667 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grosvenor Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 5 practices in Stalybridge with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (86%). 111 patients answered the survey (response rate 24%).
| Survey question | Grosvenor Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 86% | 63% | 57% |
| Easy to contact via the website | 68% | 61% | 58% |
| Easy to contact via the NHS App | 60% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 608 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grosvenor Medical Centre is Good, published in December 2022. One key question is rated differently: Caring Outstanding. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
6,225 patients were registered at Grosvenor Medical Centre in September 2026, down 2.3% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,667 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.4 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 4.8 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.7 | 4.6 |
| August 2026 | 3.7 | 4.8 |
From June 2026 to August 2026 the practice recorded 2,612 appointments a month, or 420 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 36% took place on the day they were booked and 21% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Grosvenor Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 420 | 445 | 510 |
| Face to face | 83% | 66% | 63% |
| Same day as booked | 36% | 44% | 45% |
| More than 28 days after booking | 21% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.3% against 0.6%), COPD (3.5% against 1.9%) and epilepsy (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.2 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.0% | 14.3% |
| High blood pressure | All ages | 19.7% | 15.2% |
| Asthma | 6+ yrs | 9.5% | 6.6% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| COPD | All ages | 3.5% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.4% | 74.9% |
Grosvenor Medical Centre, 62 Grosvenor Street, Stalybridge, SK15 1RZ. Phone: 0161 303 4313. Website: www.grosvenormedicalcentrestalybridge.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Staveleigh Medical Centre | 0.4 km | 86% |
| St Andrews House Medical Centre | 0.4 km | 94% |
| Lockside Medical Centre | 0.9 km | 89% |
| Dukinfield Medical Practice | 1.7 km | 76% |
| Gordon Street Medical Centre | 1.8 km | 50% |
- Dr Christina Mary Greenhough (82% overall experience good)
- King Street Medical Centre (90% overall experience good)
- Lockside Medical Centre (89% overall experience good)
- Millbrook Medical Practice (83% overall experience good)
- St Andrews House Medical Centre (94% overall experience good)
- Staveleigh Medical Centre (86% overall experience good)
- The Pike Practice (76% overall experience good)
- Town Hall Surgery (87% overall experience good)
How do patients rate Grosvenor Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Grosvenor Medical Centre as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at Grosvenor Medical Centre?
6,225 patients were registered in September 2026, down 2.3% on a year earlier.
What is Grosvenor Medical Centre's CQC rating?
Good overall, published in December 2022.
How many GPs does Grosvenor Medical Centre have?
3.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,667 patients per GP against 2,171 across England.
Are appointments at Grosvenor Medical Centre face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grosvenor Medical Centre's phone number?
0161 303 4313.