Millbrook Medical Practice, Stalybridge: patient reviews and CQC rating
Millbrook Medical Practice is a GP practice in Stalybridge with 3,454 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 1.2 full-time-equivalent qualified GPs, or 2,878 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Millbrook Medical Practice
Its best result against England is the share who found the reception and administrative team helpful: 93%, above the England figure of 85%. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 5 practices in Stalybridge with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (69%). 93 patients answered the survey (response rate 15%).
| Survey question | Millbrook Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 63% | 63% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 58% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 84% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Millbrook Medical Practice is Good, published in February 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (May 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
3,454 patients were registered at Millbrook Medical Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 2,878 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.6 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 0.7 | 1.8 |
| August 2025 | 1.3 | 2.0 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 1,199 appointments a month, or 347 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 33% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Millbrook Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 347 | 445 | 510 |
| Face to face | 79% | 66% | 63% |
| Same day as booked | 33% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%) and depression (20.3% against 14.3%). It has a lower share for chronic kidney disease (1.5% against 4.6%), coronary heart disease (1.6% against 3.0%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 24.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% |
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Millbrook Medical Practice, Hollybank House, Hollybank, Millbrook, Stalybridge, SK15 3BJ. Phone: 0161 304 2470. Website: www.gtdhealthcare.co.uk/millbrookmedicalpractice.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lockside Medical Centre | 1.1 km | 89% |
| Staveleigh Medical Centre | 1.8 km | 86% |
| St Andrews House Medical Centre | 1.8 km | 94% |
| Grosvenor Medical Centre | 2.0 km | 90% |
| Dr Christina Mary Greenhough | 2.5 km | 82% |
- Dr Christina Mary Greenhough (82% overall experience good)
- Grosvenor Medical Centre (90% overall experience good)
- King Street Medical Centre (90% overall experience good)
- Lockside Medical Centre (89% overall experience good)
- St Andrews House Medical Centre (94% overall experience good)
- Staveleigh Medical Centre (86% overall experience good)
- The Pike Practice (76% overall experience good)
- Town Hall Surgery (87% overall experience good)
How do patients rate Millbrook Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Millbrook Medical Practice as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Millbrook Medical Practice?
3,454 patients were registered in September 2026, down 1.8% on a year earlier.
What is Millbrook Medical Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Millbrook Medical Practice have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,878 patients per GP against 2,171 across England.
Are appointments at Millbrook Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Millbrook Medical Practice's phone number?
0161 304 2470.