Lockside Medical Centre, Stalybridge: patient reviews and CQC rating
Lockside Medical Centre is a GP practice in Stalybridge with 8,361 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in September 2016. It has 6.8 full-time-equivalent qualified GPs, or 1,234 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lockside Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 87%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 5 practices in Stalybridge with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (80%). 127 patients answered the survey (response rate 28%).
| Survey question | Lockside Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 85% | 63% | 57% |
| Easy to contact via the website | 87% | 61% | 58% |
| Easy to contact via the NHS App | 70% | 58% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 223 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lockside Medical Centre is Outstanding, published in September 2016. One key question is rated differently: Safe Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
8,361 patients were registered at Lockside Medical Centre in September 2026, down 0.6% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,234 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.9 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 5.7 |
| August 2024 | 3.7 | 5.7 |
| August 2025 | 4.9 | 8.1 |
| August 2026 | 6.8 | 8.7 |
From June 2026 to August 2026 the practice recorded 4,346 appointments a month, or 520 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 34% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Lockside Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 445 | 510 |
| Face to face | 39% | 66% | 63% |
| Same day as booked | 34% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), osteoporosis (1.9% against 1.2%) and asthma (9.3% against 6.6%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 24.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 17.9% | 14.3% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Lockside Medical Centre, 85 Huddersfield Road, Stalybridge, SK15 2PT. Phone: 0161 303 7200. Website: www.locksidemedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Staveleigh Medical Centre | 0.8 km | 86% |
| St Andrews House Medical Centre | 0.8 km | 94% |
| Grosvenor Medical Centre | 0.9 km | 90% |
| Millbrook Medical Practice | 1.1 km | 83% |
| Gordon Street Medical Centre | 2.3 km | 50% |
- Dr Christina Mary Greenhough (82% overall experience good)
- Grosvenor Medical Centre (90% overall experience good)
- King Street Medical Centre (90% overall experience good)
- Millbrook Medical Practice (83% overall experience good)
- St Andrews House Medical Centre (94% overall experience good)
- Staveleigh Medical Centre (86% overall experience good)
- The Pike Practice (76% overall experience good)
- Town Hall Surgery (87% overall experience good)
How do patients rate Lockside Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Lockside Medical Centre as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Lockside Medical Centre?
8,361 patients were registered in September 2026, down 0.6% on a year earlier.
What is Lockside Medical Centre's CQC rating?
Outstanding overall, published in September 2016.
How many GPs does Lockside Medical Centre have?
6.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,234 patients per GP against 2,171 across England.
Are appointments at Lockside Medical Centre face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lockside Medical Centre's phone number?
0161 303 7200.