Gordon Street Medical Centre, Ashton Under Lyne: patient reviews and CQC rating
Gordon Street Medical Centre is a GP practice in Ashton Under Lyne with 4,986 registered patients (September 2026). In the 2026 GP Patient Survey, 50% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 1.6 full-time-equivalent qualified GPs, or 3,090 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gordon Street Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 41%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 11th of the 11 practices in Ashton Under Lyne with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (61%). 85 patients answered the survey (response rate 15%).
| Survey question | Gordon Street Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 50% | 79% | 77% |
| Easy to contact by phone | 36% | 63% | 57% |
| Easy to contact via the website | 35% | 61% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 71% | 86% | 85% |
| Last contact good | 47% | 76% | 73% |
| Wait for appointment about right | 41% | 71% | 69% |
| Listened to well | 77% | 88% | 87% |
| Treated with care and concern | 74% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 80% of 64 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gordon Street Medical Centre is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,986 patients were registered at Gordon Street Medical Centre in September 2026, down 4.2% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,090 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 0.7 | 1.8 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,511 appointments a month, or 303 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 27% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Gordon Street Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 303 | 445 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 27% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.4% against 7.9%), COPD (2.6% against 1.9%) and depression (18.1% against 14.3%). It has a lower share for atrial fibrillation (1.0% against 2.2%), dementia (0.4% against 0.8%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 38.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 14.4% | 15.2% |
| Diabetes | 17+ yrs | 11.4% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.6% | 3.8% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.3% | 74.9% |
Gordon Street Medical Centre, 171 Mossley Road, Ashton Under Lyne, OL6 6NE. Phone: 0161 330 5104.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stamford House Medical Centre | 0.1 km | 85% |
| Albion Medical Practice | 0.8 km | 52% |
| Ashton Medical Group | 0.8 km | 69% |
| St Andrews House Medical Centre | 1.6 km | 94% |
| Staveleigh Medical Centre | 1.6 km | 86% |
- Albion Medical Practice (52% overall experience good)
- Ashton GP Service (63% overall experience good)
- Ashton Medical Group (69% overall experience good)
- HT Practice (77% overall experience good)
- Stamford House Medical Centre (85% overall experience good)
- Waterloo Medical Centre (72% overall experience good)
- West End Medical Centre (81% overall experience good)
How do patients rate Gordon Street Medical Centre?
In the 2026 GP Patient Survey, 50% of patients described their overall experience of Gordon Street Medical Centre as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Gordon Street Medical Centre?
4,986 patients were registered in September 2026, down 4.2% on a year earlier.
What is Gordon Street Medical Centre's CQC rating?
Good overall, published in March 2016.
How many GPs does Gordon Street Medical Centre have?
1.6 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 3,090 patients per GP against 2,171 across England.
Are appointments at Gordon Street Medical Centre face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gordon Street Medical Centre's phone number?
0161 330 5104.