Ashton GP Service, Ashton-under-lyne: patient reviews and CQC rating
Ashton GP Service is a GP practice in Ashton-under-lyne with 5,123 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 1.1 full-time-equivalent qualified GPs, or 4,520 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashton GP Service
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Its weakest is the share who described their last contact with the practice as good: 50%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 9th of the 11 practices in Ashton Under Lyne with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (52%). 120 patients answered the survey (response rate 15%).
| Survey question | Ashton GP Service | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 63% | 79% | 77% |
| Easy to contact by phone | 42% | 63% | 57% |
| Easy to contact via the website | 40% | 61% | 58% |
| Easy to contact via the NHS App | 45% | 58% | 54% |
| Reception team helpful | 66% | 86% | 85% |
| Last contact good | 50% | 76% | 73% |
| Wait for appointment about right | 47% | 71% | 69% |
| Listened to well | 73% | 88% | 87% |
| Treated with care and concern | 77% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 76% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 56 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashton GP Service is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,123 patients were registered at Ashton GP Service in September 2026, up 1.0% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 4,520 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.3 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 0.6 | 0.6 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,503 appointments a month, or 293 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 25% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 14% of booked patients did not attend.
| Measure | Ashton GP Service | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 293 | 445 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 25% | 44% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 14% | 6% | 4% |
Compared with England, the practice has a lower share of patients for heart failure (0.3% against 1.1%), atrial fibrillation (0.6% against 2.2%) and cancer (1.2% against 3.8%). The practice's patients live in areas with an average deprivation score of 51.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 77.5 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 9.6% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Cancer | All ages | 1.2% | 3.8% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.1% | 74.9% |
Ashton GP Service, Ashton Primary Care Centre, 193 Old Street, Ashton-under-lyne, OL6 7SR. Phone: 0161 983 0530. Website: www.gtdhealthcare.co.uk/ashtongpservice.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West End Medical Centre | 0.7 km | 81% |
| Ashton Medical Group | 0.8 km | 69% |
| Albion Medical Practice | 0.9 km | 52% |
| King Street Medical Centre | 0.9 km | 90% |
| Town Hall Surgery | 0.9 km | 87% |
- Albion Medical Practice (52% overall experience good)
- Ashton Medical Group (69% overall experience good)
- Gordon Street Medical Centre (50% overall experience good)
- HT Practice (77% overall experience good)
- Stamford House Medical Centre (85% overall experience good)
- Waterloo Medical Centre (72% overall experience good)
- West End Medical Centre (81% overall experience good)
How do patients rate Ashton GP Service?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Ashton GP Service as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at Ashton GP Service?
5,123 patients were registered in September 2026, up 1.0% on a year earlier.
What is Ashton GP Service's CQC rating?
Good overall, published in June 2022.
How many GPs does Ashton GP Service have?
1.1 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 4,520 patients per GP against 2,171 across England.
Are appointments at Ashton GP Service face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashton GP Service's phone number?
0161 983 0530.