Hartington Surgery, Buxton: patient reviews and CQC rating
Hartington Surgery is a GP practice in Buxton with 3,518 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in October 2019. It has 1.7 full-time-equivalent qualified GPs, or 2,045 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hartington Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 99%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 3 practices in Buxton with 50 or more responses. 99% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (96%). 114 patients answered the survey (response rate 41%).
| Survey question | Hartington Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 98% | 76% | 77% |
| Easy to contact by phone | 99% | 51% | 57% |
| Easy to contact via the website | 97% | 53% | 58% |
| Easy to contact via the NHS App | 88% | 46% | 54% |
| Reception team helpful | 99% | 84% | 85% |
| Last contact good | 99% | 68% | 73% |
| Wait for appointment about right | 95% | 69% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 29 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hartington Surgery is Outstanding, published in October 2019. 2 key questions are rated differently: Safe Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
3,518 patients were registered at Hartington Surgery in September 2026, up 2.0% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,045 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 0.4 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 1,377 appointments a month, or 391 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 29% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hartington Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 523 | 510 |
| Face to face | 83% | 68% | 63% |
| Same day as booked | 29% | 39% | 45% |
| More than 28 days after booking | 2% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.4% against 1.1%), atrial fibrillation (3.5% against 2.2%) and high blood pressure (23.0% against 15.2%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.0% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Heart failure | All ages | 2.4% | 1.1% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Hartington Surgery, Dig Street, Hartington, Buxton, SK17 0AQ. Phone: 0129883415.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Waterhouses Medical Practice | 11.0 km | 82% |
| Peak & Dales Medical Partnership | 11.8 km | 81% |
| Buxton Medical Practice | 14.3 km | 87% |
| Stewart Medical Centre | 14.3 km | 92% |
| Moorland Medical Centre | 14.5 km | 92% |
- Arden House Medical Practice (88% overall experience good)
- Buxton Medical Practice (87% overall experience good)
- Goyt Valley Medical & Dental Practice (89% overall experience good)
- Sett Valley Medical Centre (91% overall experience good)
- Stewart Medical Centre (92% overall experience good)
- Thornbrook Surgery (86% overall experience good)
How do patients rate Hartington Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Hartington Surgery as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at Hartington Surgery?
3,518 patients were registered in September 2026, up 2.0% on a year earlier.
What is Hartington Surgery's CQC rating?
Outstanding overall, published in October 2019.
How many GPs does Hartington Surgery have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,045 patients per GP against 2,171 across England.
Are appointments at Hartington Surgery face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hartington Surgery's phone number?
0129883415.