Sett Valley Medical Centre, High Peak: patient reviews and CQC rating
Sett Valley Medical Centre is a GP practice in High Peak with 10,095 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in October 2016. It has 6.5 full-time-equivalent qualified GPs, or 1,564 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sett Valley Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 4 practices in High Peak with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (93%). 116 patients answered the survey (response rate 32%).
| Survey question | Sett Valley Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 91% | 76% | 77% |
| Easy to contact by phone | 75% | 51% | 57% |
| Easy to contact via the website | 63% | 53% | 58% |
| Easy to contact via the NHS App | 70% | 46% | 54% |
| Reception team helpful | 94% | 84% | 85% |
| Last contact good | 89% | 68% | 73% |
| Wait for appointment about right | 61% | 69% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 97% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 637 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sett Valley Medical Centre is Outstanding, published in October 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
10,095 patients were registered at Sett Valley Medical Centre in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,564 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.7 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 8.8 |
| August 2024 | 6.5 | 8.2 |
| August 2025 | 6.9 | 9.9 |
| August 2026 | 6.5 | 7.3 |
From June 2026 to August 2026 the practice recorded 4,262 appointments a month, or 422 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 29% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Sett Valley Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 523 | 510 |
| Face to face | 85% | 68% | 63% |
| Same day as booked | 29% | 39% | 45% |
| More than 28 days after booking | 11% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.5% against 2.2%), cancer (5.8% against 3.8%) and stroke or TIA (2.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.5% | 74.9% |
Sett Valley Medical Centre, Hyde Bank Road, New Mills, High Peak, SK22 4BP. Phone: 01663 743483. Website: www.settvalley.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Arden House Medical Practice | 0.3 km | 88% |
| Goyt Valley Medical & Dental Practice | 4.2 km | 89% |
| Marple Cottage Surgery | 5.0 km | 91% |
| Dr Robert Mathewson | 5.1 km | 99% |
| Marple Bridge Surgery | 5.2 km | 96% |
- Arden House Medical Practice (88% overall experience good)
- Buxton Medical Practice (87% overall experience good)
- Goyt Valley Medical & Dental Practice (89% overall experience good)
- Hartington Surgery (98% overall experience good)
- Stewart Medical Centre (92% overall experience good)
- Thornbrook Surgery (86% overall experience good)
How do patients rate Sett Valley Medical Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Sett Valley Medical Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Sett Valley Medical Centre?
10,095 patients were registered in September 2026, up 0.5% on a year earlier.
What is Sett Valley Medical Centre's CQC rating?
Outstanding overall, published in October 2016.
How many GPs does Sett Valley Medical Centre have?
6.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,564 patients per GP against 2,171 across England.
Are appointments at Sett Valley Medical Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sett Valley Medical Centre's phone number?
01663 743483.