The Sheldon Practice, Birmingham: patient reviews and CQC rating
The Sheldon Practice is a GP practice in Birmingham with 1,998 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 1.7 full-time-equivalent qualified GPs, or 1,175 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Sheldon Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 100%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 171 practices in Birmingham with 50 or more responses. 100% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (97%). 112 patients answered the survey (response rate 24%).
| Survey question | The Sheldon Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 96% | 73% | 77% |
| Easy to contact by phone | 100% | 51% | 57% |
| Easy to contact via the website | 96% | 51% | 58% |
| Easy to contact via the NHS App | 78% | 51% | 54% |
| Reception team helpful | 100% | 81% | 85% |
| Last contact good | 100% | 68% | 73% |
| Wait for appointment about right | 99% | 68% | 69% |
| Listened to well | 96% | 84% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Sheldon Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
1,998 patients were registered at The Sheldon Practice in September 2026, down 4.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 1,175 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.3 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 746 appointments a month, or 374 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Sheldon Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 374 | 532 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 43% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.7% against 14.3%) and diabetes (10.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 32.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.7% | 14.3% |
| High blood pressure | All ages | 17.8% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
The Sheldon Practice, 169-171 Church Road, Sheldon, Birmingham, B26 3TT. Phone: 0121 743 5511. Website: www.sheldonpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-Church Road Surgery | 0.3 km | 78% |
| Cranes Park Road Surgery | 0.5 km | 80% |
| Dr Kalpana Kommalapati | 0.7 km | 63% |
| Coventry Road Practice | 1.0 km | 87% |
| Garretts Green Lane Surgery | 1.2 km | 83% |
- Dr Kalpana Kommalapati (63% overall experience good)
- Garretts Green Lane Surgery (83% overall experience good)
- Iridium Medical Practice (72% overall experience good)
- The Swan Medical Centre (63% overall experience good)
How do patients rate The Sheldon Practice?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of The Sheldon Practice as good, above the England figure of 77%. 100% found it easy to get through by phone.
How many patients are registered at The Sheldon Practice?
1,998 patients were registered in September 2026, down 4.9% on a year earlier.
What is The Sheldon Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does The Sheldon Practice have?
1.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,175 patients per GP against 2,171 across England.
Are appointments at The Sheldon Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Sheldon Practice's phone number?
0121 743 5511.