Coventry Road Practice, Birmingham: patient reviews and CQC rating
Coventry Road Practice is a GP practice in Birmingham with 4,982 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 2.1 full-time-equivalent qualified GPs, or 2,350 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Coventry Road Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 26th of the 171 practices in Birmingham with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (86%). 114 patients answered the survey (response rate 33%).
| Survey question | Coventry Road Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 87% | 73% | 77% |
| Easy to contact by phone | 90% | 51% | 57% |
| Easy to contact via the website | 77% | 51% | 58% |
| Easy to contact via the NHS App | 61% | 51% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 89% | 68% | 73% |
| Wait for appointment about right | 68% | 68% | 69% |
| Listened to well | 93% | 84% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 42 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Coventry Road Practice is Good, published in January 2024. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,982 patients were registered at Coventry Road Practice in September 2026, up 1.7% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,350 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 3.2 |
| August 2024 | 2.1 | 3.2 |
| August 2025 | 2.1 | 4.3 |
| August 2026 | 2.1 | 4.3 |
From June 2026 to August 2026 the practice recorded 2,274 appointments a month, or 457 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 47% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Coventry Road Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 532 | 510 |
| Face to face | 64% | 62% | 63% |
| Same day as booked | 47% | 50% | 45% |
| More than 28 days after booking | 5% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.5% against 1.9%), chronic kidney disease (6.1% against 4.6%) and high blood pressure (19.2% against 15.2%). The practice's patients live in areas with an average deprivation score of 20.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 15.8% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
Coventry Road Practice, 2314 Coventry Road, Sheldon, Birmingham, B26 3JS. Phone: 0121 743 2154. Website: www.coventryroadpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cranes Park Road Surgery | 0.6 km | 80% |
| OHP-Church Road Surgery | 0.9 km | 78% |
| The Sheldon Practice | 1.0 km | 96% |
| Hobs Moat Medical Centre | 1.2 km | 74% |
| Richmond Medical Centre | 1.6 km | 74% |
- Croft Medical Centre (62% overall experience good)
- Kingshurst Medical Practice (59% overall experience good)
- Parkfield Medical Centre (81% overall experience good)
- The Castle Practice (74% overall experience good)
How do patients rate Coventry Road Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Coventry Road Practice as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Coventry Road Practice?
4,982 patients were registered in September 2026, up 1.7% on a year earlier.
What is Coventry Road Practice's CQC rating?
Good overall, published in January 2024.
How many GPs does Coventry Road Practice have?
2.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,350 patients per GP against 2,171 across England.
Are appointments at Coventry Road Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Coventry Road Practice's phone number?
0121 743 2154.