Parkfield Medical Centre, Birmingham: patient reviews and CQC rating
Parkfield Medical Centre is a GP practice in Birmingham with 3,689 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 1.2 full-time-equivalent qualified GPs, or 3,074 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkfield Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 77%, below the England figure of 86%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 56th of the 171 practices in Birmingham with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (80%). 106 patients answered the survey (response rate 26%).
| Survey question | Parkfield Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 81% | 73% | 77% |
| Easy to contact by phone | 70% | 51% | 57% |
| Easy to contact via the website | 64% | 51% | 58% |
| Easy to contact via the NHS App | 70% | 51% | 54% |
| Reception team helpful | 94% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 84% | 84% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 135 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkfield Medical Centre is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,689 patients were registered at Parkfield Medical Centre in September 2026, up 1.5% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 3,074 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 1,937 appointments a month, or 525 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 18% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Parkfield Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 525 | 532 | 510 |
| Face to face | 74% | 62% | 63% |
| Same day as booked | 18% | 50% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), depression (20.2% against 14.3%) and high blood pressure (21.4% against 15.2%). The practice's patients live in areas with an average deprivation score of 25.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.4% | 15.2% |
| Depression | 18+ yrs | 20.2% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| COPD | All ages | 3.8% | 1.9% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.7% | 74.9% |
Parkfield Medical Centre, 10 Parkfield Drive, Castle Bromwich, Birmingham, B36 9EJ. Phone: 0121 749 5757. Website: www.parkfieldmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Schoolacre Road Surgery | 1.5 km | 82% |
| Dr Asad Zaman | 1.5 km | 92% |
| The Castle Practice | 1.5 km | 74% |
| OHP-Harlequin Surgery | 1.5 km | 65% |
| Eden Court Medical Practice | 1.6 km | 82% |
- Coventry Road Practice (87% overall experience good)
- Croft Medical Centre (62% overall experience good)
- Kingshurst Medical Practice (59% overall experience good)
- The Castle Practice (74% overall experience good)
How do patients rate Parkfield Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Parkfield Medical Centre as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Parkfield Medical Centre?
3,689 patients were registered in September 2026, up 1.5% on a year earlier.
What is Parkfield Medical Centre's CQC rating?
Good overall, published in September 2016.
How many GPs does Parkfield Medical Centre have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,074 patients per GP against 2,171 across England.
Are appointments at Parkfield Medical Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkfield Medical Centre's phone number?
0121 749 5757.