Kingshurst Medical Practice, Birmingham: patient reviews and CQC rating
Kingshurst Medical Practice is a GP practice in Birmingham with 6,578 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 2.1 full-time-equivalent qualified GPs, or 3,073 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingshurst Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 23%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 155th of the 171 practices in Birmingham with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (60%). 84 patients answered the survey (response rate 14%).
| Survey question | Kingshurst Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 59% | 73% | 77% |
| Easy to contact by phone | 34% | 51% | 57% |
| Easy to contact via the website | 23% | 51% | 58% |
| Easy to contact via the NHS App | 24% | 51% | 54% |
| Reception team helpful | 66% | 81% | 85% |
| Last contact good | 49% | 68% | 73% |
| Wait for appointment about right | 58% | 68% | 69% |
| Listened to well | 74% | 84% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 167 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kingshurst Medical Practice is Good, published in August 2022. One key question is rated differently: Responsive Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
6,578 patients were registered at Kingshurst Medical Practice in September 2026, up 2.0% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,073 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.4 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 4.3 |
| August 2026 | 2.1 | 5.3 |
From June 2026 to August 2026 the practice recorded 2,768 appointments a month, or 421 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Kingshurst Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 532 | 510 |
| Face to face | 80% | 62% | 63% |
| Same day as booked | 44% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), depression (22.5% against 14.3%) and a learning disability (0.9% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.4% against 0.8%) and cancer (1.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 42.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.5% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Cancer | All ages | 1.9% | 3.8% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.8% | 74.9% |
Kingshurst Medical Practice, 40 Gilson Way, Birmingham, B37 6BE. Phone: 0121 770 0406.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Castle Practice | 1.0 km | 74% |
| Arran Medical Centre | 1.1 km | 80% |
| Green Lane Surgery | 1.1 km | 84% |
| Bosworth Medical Centre | 1.5 km | 69% |
| OHP-Harlequin Surgery | 2.0 km | 65% |
- Coventry Road Practice (87% overall experience good)
- Croft Medical Centre (62% overall experience good)
- Parkfield Medical Centre (81% overall experience good)
- The Castle Practice (74% overall experience good)
How do patients rate Kingshurst Medical Practice?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Kingshurst Medical Practice as good, below the England figure of 77%. 34% found it easy to get through by phone.
How many patients are registered at Kingshurst Medical Practice?
6,578 patients were registered in September 2026, up 2.0% on a year earlier.
What is Kingshurst Medical Practice's CQC rating?
Good overall, published in August 2022.
How many GPs does Kingshurst Medical Practice have?
2.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,073 patients per GP against 2,171 across England.
Are appointments at Kingshurst Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingshurst Medical Practice's phone number?
0121 770 0406.