Green Lane Surgery, Birmingham: patient reviews and CQC rating
Green Lane Surgery is a GP practice in Birmingham with 8,527 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 3.5 full-time-equivalent qualified GPs, or 2,450 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Green Lane Surgery
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 29%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 37th of the 171 practices in Birmingham with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 110 patients answered the survey (response rate 22%).
| Survey question | Green Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 84% | 73% | 77% |
| Easy to contact by phone | 49% | 51% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 29% | 51% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 78% | 68% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 86% | 84% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Green Lane Surgery is Good, published in September 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,527 patients were registered at Green Lane Surgery in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,450 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.3 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 3,765 appointments a month, or 441 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Green Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 441 | 532 | 510 |
| Face to face | 87% | 62% | 63% |
| Same day as booked | 54% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.8% against 1.9%), depression (19.7% against 14.3%) and diabetes (10.4% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (2.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 42.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 14.4% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.5% | 74.9% |
Green Lane Surgery, C/O Smiths Wood Medical Centre, Burtons Way, Smiths Wood, Birmingham, B36 0SZ. Phone: 0121 749 5115.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Arran Medical Centre | 0.0 km | 80% |
| The Castle Practice | 0.7 km | 74% |
| Kingshurst Medical Practice | 1.1 km | 59% |
| Satis House | 1.5 km | 74% |
| Parkfield Medical Centre | 1.9 km | 81% |
- Arran Medical Centre (80% overall experience good)
- Bosworth Medical Centre (69% overall experience good)
- Dr Srinivas Rao Dasari and Dr Raveendra Katamaneni (73% overall experience good)
- Manor House Lane Surgery (67% overall experience good)
How do patients rate Green Lane Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Green Lane Surgery as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Green Lane Surgery?
8,527 patients were registered in September 2026, up 0.3% on a year earlier.
What is Green Lane Surgery's CQC rating?
Good overall, published in September 2022.
How many GPs does Green Lane Surgery have?
3.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,450 patients per GP against 2,171 across England.
Are appointments at Green Lane Surgery face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Green Lane Surgery's phone number?
0121 749 5115.