Woodland Road Surgery, Birmingham: patient reviews and CQC rating
Woodland Road Surgery is a GP practice in Birmingham with 6,040 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.3 full-time-equivalent qualified GPs, or 1,420 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodland Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 13th of the 171 practices in Birmingham with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (97%). 119 patients answered the survey (response rate 28%).
| Survey question | Woodland Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 90% | 73% | 77% |
| Easy to contact by phone | 89% | 51% | 57% |
| Easy to contact via the website | 74% | 51% | 58% |
| Easy to contact via the NHS App | 81% | 51% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 87% | 68% | 73% |
| Wait for appointment about right | 84% | 68% | 69% |
| Listened to well | 92% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 196 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodland Road Surgery is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,040 patients were registered at Woodland Road Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,420 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.9 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 6.3 |
| August 2024 | 4.0 | 5.0 |
| August 2025 | 4.3 | 5.3 |
| August 2026 | 4.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 2,953 appointments a month, or 489 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 65% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Woodland Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 489 | 532 | 510 |
| Face to face | 83% | 62% | 63% |
| Same day as booked | 65% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), heart failure (0.7% against 1.1%) and chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 30.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% |
| High blood pressure | All ages | 16.4% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Woodland Road Surgery, 57 Woodland Road, Northfield, Birmingham, B31 2HZ. Phone: 0121 475 1065.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Heath Surgery | 0.9 km | 76% |
| St Heliers Medical Practice | 1.0 km | 72% |
| OHP-Wychall Lane Surgery | 1.8 km | 78% |
| Doski Medical Practice | 1.9 km | 77% |
| Cofton Medical Centre | 2.0 km | 93% |
- Hawkesley Medical Practice (78% overall experience good)
- Shenley Green Surgery (63% overall experience good)
- West Heath Surgery (76% overall experience good)
How do patients rate Woodland Road Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Woodland Road Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Woodland Road Surgery?
6,040 patients were registered in September 2026, down 1.0% on a year earlier.
What is Woodland Road Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Woodland Road Surgery have?
4.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,420 patients per GP against 2,171 across England.
Are appointments at Woodland Road Surgery face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodland Road Surgery's phone number?
0121 475 1065.