OHP-Wychall Lane Surgery, Birmingham: patient reviews and CQC rating
OHP-Wychall Lane Surgery is a GP practice in Birmingham with 7,664 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in September 2020. It has 7.8 full-time-equivalent qualified GPs, or 988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Wychall Lane Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 30%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 71st of the 171 practices in Birmingham with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (77%). 106 patients answered the survey (response rate 22%).
| Survey question | OHP-Wychall Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 78% | 73% | 77% |
| Easy to contact by phone | 47% | 51% | 57% |
| Easy to contact via the website | 41% | 51% | 58% |
| Easy to contact via the NHS App | 30% | 51% | 54% |
| Reception team helpful | 78% | 81% | 85% |
| Last contact good | 63% | 68% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for OHP-Wychall Lane Surgery is Good, published in September 2020. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,664 patients were registered at OHP-Wychall Lane Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 7.8 full-time-equivalent qualified GPs, there are 988 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.3 | 11.4 |
| August 2024 | 7.3 | 8.4 |
| August 2025 | 7.3 | 10.5 |
| August 2026 | 7.8 | 8.6 |
From June 2026 to August 2026 the practice recorded 4,402 appointments a month, or 574 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | OHP-Wychall Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 574 | 532 | 510 |
| Face to face | 73% | 62% | 63% |
| Same day as booked | 35% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (2.3% against 0.6%), osteoporosis (1.9% against 1.2%) and COPD (2.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 18.6% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Learning disability | All ages | 2.3% | 0.6% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
OHP-Wychall Lane Surgery, 11 Wychall Lane, Birmingham, B38 8TE. Phone: 0121 628 2345. Website: www.wychalllanesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northwood Medical Centre | 0.6 km | 77% |
| The Kings Norton Surgery | 0.7 km | 86% |
| Hawkesley Medical Practice | 1.6 km | 78% |
| Woodland Road Surgery | 1.8 km | 90% |
| West Heath Surgery | 2.0 km | 76% |
- OHP - College Green Medical Practice (89% overall experience good)
- St Heliers Medical Practice (72% overall experience good)
How do patients rate OHP-Wychall Lane Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of OHP-Wychall Lane Surgery as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at OHP-Wychall Lane Surgery?
7,664 patients were registered in September 2026, down 2.4% on a year earlier.
What is OHP-Wychall Lane Surgery's CQC rating?
Good overall, published in September 2020.
How many GPs does OHP-Wychall Lane Surgery have?
7.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 988 patients per GP against 2,171 across England.
Are appointments at OHP-Wychall Lane Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Wychall Lane Surgery's phone number?
0121 628 2345.