Yardley Medical Centre, Birmingham: patient reviews and CQC rating
Yardley Medical Centre is a GP practice in Birmingham with 2,499 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 1.1 full-time-equivalent qualified GPs, or 2,231 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Yardley Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 30%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 121st of the 171 practices in Birmingham with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (77%). 90 patients answered the survey (response rate 12%).
| Survey question | Yardley Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 69% | 73% | 77% |
| Easy to contact by phone | 63% | 51% | 57% |
| Easy to contact via the website | 30% | 51% | 58% |
| Easy to contact via the NHS App | 43% | 51% | 54% |
| Reception team helpful | 88% | 81% | 85% |
| Last contact good | 69% | 68% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 81% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Yardley Medical Centre is Good, published in June 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,499 patients were registered at Yardley Medical Centre in September 2026, down 3.7% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,231 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 0.7 | 0.7 |
| August 2025 | 0.7 | 0.7 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,094 appointments a month, or 438 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 77% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Yardley Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 438 | 532 | 510 |
| Face to face | 36% | 62% | 63% |
| Same day as booked | 77% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.0% against 0.6%), palliative or supportive care needs (0.0% against 0.6%) and dementia (0.0% against 0.8%). The practice's patients live in areas with an average deprivation score of 51.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Depression | 18+ yrs | 7.8% | 14.3% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 45.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 42.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.4% | 74.9% |
Yardley Medical Centre, 1222 Coventry Road, Yardley, Birmingham, B25 8BY. Phone: 07584 576291.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Swan Medical Centre | 0.7 km | 63% |
| Aubrey Road Medical Centre | 1.3 km | 63% |
| The Park Medical Centre | 1.4 km | 64% |
| Dr Srinivas Rao Dasari and Dr Raveendra Katamaneni | 1.5 km | 73% |
| The Acocks Green Medical Centre | 1.5 km | 56% |
- Aubrey Road Medical Centre (63% overall experience good)
- Bordesley Green Surgery (65% overall experience good)
- Charles Road Surgery (89% overall experience good)
- Coventry Road Medical Centre (54% overall experience good)
- Khattak Memorial Surgery (73% overall experience good)
- The Limes Medical Centre (66% overall experience good)
- The Park Medical Centre (64% overall experience good)
How do patients rate Yardley Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Yardley Medical Centre as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Yardley Medical Centre?
2,499 patients were registered in September 2026, down 3.7% on a year earlier.
What is Yardley Medical Centre's CQC rating?
Good overall, published in June 2018.
How many GPs does Yardley Medical Centre have?
1.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,231 patients per GP against 2,171 across England.
Are appointments at Yardley Medical Centre face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Yardley Medical Centre's phone number?
07584 576291.