Khattak Memorial Surgery, Birmingham: patient reviews and CQC rating
Khattak Memorial Surgery is a GP practice in Birmingham with 6,422 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). It has 2.8 full-time-equivalent qualified GPs, or 2,322 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Khattak Memorial Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 62%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. With 91 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 102nd of the 171 practices in Birmingham with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (73%). 91 patients answered the survey (response rate 9%).
| Survey question | Khattak Memorial Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 62% | 51% | 57% |
| Easy to contact via the website | 47% | 51% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 79% | 81% | 85% |
| Last contact good | 77% | 68% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 85% | 84% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
6,422 patients were registered at Khattak Memorial Surgery in September 2026, down 2.9% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,322 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.5 nurses and 8.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 5.5 |
| August 2024 | 2.0 | 5.0 |
| August 2025 | 2.8 | 5.4 |
| August 2026 | 2.8 | 5.5 |
From June 2026 to August 2026 the practice recorded 3,905 appointments a month, or 608 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 48% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Khattak Memorial Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 608 | 532 | 510 |
| Face to face | 76% | 62% | 63% |
| Same day as booked | 48% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.4% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and COPD (0.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 53.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.4% | 7.9% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| High blood pressure | All ages | 9.3% | 15.2% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Cancer | All ages | 1.0% | 3.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| COPD | All ages | 0.3% | 1.9% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 37.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.7% | 74.9% |
Khattak Memorial Surgery, The Memorial Health Centre, 309 Bolton Road, Small Heath, Birmingham, B10 0AU. Phone: 0121 773 4622. Website: www.khattakmemorialsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Limes Medical Centre | 0.2 km | 66% |
| Coventry Road Medical Centre | 0.5 km | 54% |
| The Balaji Surgery | 0.8 km | 58% |
| The Brook Surgery | 0.8 km | 79% |
| OHP-Small Heath Medical Practice | 0.8 km | 76% |
- Aubrey Road Medical Centre (63% overall experience good)
- Bordesley Green Surgery (65% overall experience good)
- Charles Road Surgery (89% overall experience good)
- Coventry Road Medical Centre (54% overall experience good)
- The Limes Medical Centre (66% overall experience good)
- The Park Medical Centre (64% overall experience good)
- Yardley Medical Centre (69% overall experience good)
How do patients rate Khattak Memorial Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Khattak Memorial Surgery as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Khattak Memorial Surgery?
6,422 patients were registered in September 2026, down 2.9% on a year earlier.
How many GPs does Khattak Memorial Surgery have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,322 patients per GP against 2,171 across England.
Are appointments at Khattak Memorial Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Khattak Memorial Surgery's phone number?
0121 773 4622.