Cofton Medical Centre, Birmingham: patient reviews and CQC rating
Cofton Medical Centre is a GP practice in Birmingham with 10,513 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 6.1 full-time-equivalent qualified GPs, or 1,714 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cofton Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 85%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 9th of the 171 practices in Birmingham with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (88%). 98 patients answered the survey (response rate 21%).
| Survey question | Cofton Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 93% | 73% | 77% |
| Easy to contact by phone | 70% | 51% | 57% |
| Easy to contact via the website | 74% | 51% | 58% |
| Easy to contact via the NHS App | 85% | 51% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 89% | 68% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 95% | 84% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 366 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cofton Medical Centre is Good, published in October 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,513 patients were registered at Cofton Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 1,714 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.5 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.6 | 11.7 |
| August 2024 | 7.0 | 9.8 |
| August 2025 | 6.1 | 8.9 |
| August 2026 | 6.1 | 10.5 |
From June 2026 to August 2026 the practice recorded 4,198 appointments a month, or 399 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 24% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Cofton Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 532 | 510 |
| Face to face | 84% | 62% | 63% |
| Same day as booked | 24% | 50% | 45% |
| More than 28 days after booking | 5% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (23.5% against 14.3%), a learning disability (0.8% against 0.6%) and asthma (8.3% against 6.6%). It has a lower share for dementia (0.4% against 0.8%), stroke or TIA (1.4% against 1.9%) and coronary heart disease (2.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 27.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.5% | 14.3% |
| High blood pressure | All ages | 17.8% | 15.2% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.4% | 74.9% |
Cofton Medical Centre, 2 Robinsfield Drive, off Longbridge Lane, West Heath, Birmingham, B31 4TU. Phone: 0121 693 5777. Website: www.coftonmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Heath Surgery | 1.1 km | 76% |
| Woodland Road Surgery | 2.0 km | 90% |
| Hawkesley Medical Practice | 2.0 km | 78% |
| St Heliers Medical Practice | 2.3 km | 72% |
| Great Park Medical Group | 2.5 km | 63% |
- Doski Medical Practice (77% overall experience good)
- Great Park Medical Group (63% overall experience good)
- Northwood Medical Centre (77% overall experience good)
- The Kings Norton Surgery (86% overall experience good)
How do patients rate Cofton Medical Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Cofton Medical Centre as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Cofton Medical Centre?
10,513 patients were registered in September 2026, down 1.6% on a year earlier.
What is Cofton Medical Centre's CQC rating?
Good overall, published in October 2019.
How many GPs does Cofton Medical Centre have?
6.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,714 patients per GP against 2,171 across England.
Are appointments at Cofton Medical Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cofton Medical Centre's phone number?
0121 693 5777.