Great Park Medical Group, Birmingham: patient reviews and CQC rating
Great Park Medical Group is a GP practice in Birmingham with 11,180 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 3.6 full-time-equivalent qualified GPs, or 3,083 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Park Medical Group
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 138th of the 171 practices in Birmingham with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (65%). 96 patients answered the survey (response rate 22%).
| Survey question | Great Park Medical Group | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 63% | 73% | 77% |
| Easy to contact by phone | 42% | 51% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 77% | 81% | 85% |
| Last contact good | 62% | 68% | 73% |
| Wait for appointment about right | 77% | 68% | 69% |
| Listened to well | 78% | 84% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 165 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Park Medical Group is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,180 patients were registered at Great Park Medical Group in September 2026, up 2.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 3,083 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.7 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 4.2 |
| August 2024 | 2.0 | 5.2 |
| August 2025 | 2.2 | 5.4 |
| August 2026 | 3.6 | 5.8 |
From June 2026 to August 2026 the practice recorded 4,108 appointments a month, or 367 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 47% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Great Park Medical Group | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 532 | 510 |
| Face to face | 66% | 62% | 63% |
| Same day as booked | 47% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), osteoporosis (2.0% against 1.2%) and epilepsy (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 43.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.1% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Great Park Medical Group, Manor Park Grove, Northfield, Birmingham, B31 5ER. Phone: 0121 476 9191. Website: www.greatparkmedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-Leach Heath Medical Centre | 1.6 km | 69% |
| St Heliers Medical Practice | 1.8 km | 72% |
| Drs Hussain & Kotekar | 2.0 km | 83% |
| Cornhill Surgery | 2.1 km | 88% |
| Doski Medical Practice | 2.2 km | 77% |
- Cofton Medical Centre (93% overall experience good)
- Doski Medical Practice (77% overall experience good)
- Northwood Medical Centre (77% overall experience good)
- The Kings Norton Surgery (86% overall experience good)
How do patients rate Great Park Medical Group?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Great Park Medical Group as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at Great Park Medical Group?
11,180 patients were registered in September 2026, up 2.8% on a year earlier.
What is Great Park Medical Group's CQC rating?
Good overall, published in January 2017.
How many GPs does Great Park Medical Group have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,083 patients per GP against 2,171 across England.
Are appointments at Great Park Medical Group face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Park Medical Group's phone number?
0121 476 9191.