Satis House, Birmingham: patient reviews and CQC rating
Satis House is a GP practice in Birmingham with 3,249 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). It has 1.6 full-time-equivalent qualified GPs, or 2,083 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Satis House
Its best result against England is the share who found the reception and administrative team helpful: 90%, against 85% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, against 54% across England. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 96th of the 171 practices in Birmingham with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (69%). 107 patients answered the survey (response rate 28%).
| Survey question | Satis House | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 74% | 81% | 77% |
| Easy to contact by phone | 48% | 64% | 57% |
| Easy to contact via the website | 47% | 62% | 58% |
| Easy to contact via the NHS App | 41% | 60% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 62% | 77% | 73% |
| Wait for appointment about right | 69% | 78% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 172 responses rated the practice good or very good (England: 92%).
3,249 patients were registered at Satis House in September 2026, down 0.9% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,083 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.1 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
From June 2026 to August 2026 the practice recorded 2,608 appointments a month, or 803 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 55% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Satis House | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 803 | 486 | 510 |
| Face to face | 36% | 54% | 63% |
| Same day as booked | 55% | 54% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.7% against 4.6%), atrial fibrillation (3.1% against 2.2%) and cancer (5.1% against 3.8%). It has a lower share for serious mental illness (0.4% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.6% | 15.2% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Satis House, 10 Birmingham Road, Water Orton, Birmingham, B46 1TH. Phone: 0121 776 7572. Website: www.satishousemedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Arran Medical Centre | 1.5 km | 80% |
| Green Lane Surgery | 1.5 km | 84% |
| The Castle Practice | 1.9 km | 74% |
| Parkfield Medical Centre | 2.1 km | 81% |
| Kingshurst Medical Practice | 2.6 km | 59% |
- Camphill Health Centre (62% overall experience good)
- Pear Tree Surgery (86% overall experience good)
- Polesworth and Dordon Group Practice (68% overall experience good)
- The Chaucer Surgery (82% overall experience good)
How do patients rate Satis House?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Satis House as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at Satis House?
3,249 patients were registered in September 2026, down 0.9% on a year earlier.
How many GPs does Satis House have?
1.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,083 patients per GP against 2,171 across England.
Are appointments at Satis House face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Satis House's phone number?
0121 776 7572.