Arran Medical Centre, Birmingham: patient reviews and CQC rating
Arran Medical Centre is a GP practice in Birmingham with 6,219 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 2.0 full-time-equivalent qualified GPs, or 3,110 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Arran Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 64%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 60th of the 171 practices in Birmingham with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (66%). 81 patients answered the survey (response rate 15%).
| Survey question | Arran Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 64% | 51% | 57% |
| Easy to contact via the website | 33% | 51% | 58% |
| Easy to contact via the NHS App | 43% | 51% | 54% |
| Reception team helpful | 87% | 81% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 71% of 56 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Arran Medical Centre is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,219 patients were registered at Arran Medical Centre in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,110 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.0 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.1 |
| August 2024 | 2.0 | 4.8 |
| August 2025 | 2.0 | 5.6 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,674 appointments a month, or 430 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Arran Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 430 | 532 | 510 |
| Face to face | 85% | 62% | 63% |
| Same day as booked | 51% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%) and depression (17.8% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 43.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% |
| High blood pressure | All ages | 12.9% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| COPD | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Learning disability | All ages | 1.2% | 0.6% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 45.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.1% | 74.9% |
Arran Medical Centre, Smiths Wood Medical Centre, Burtons Way, Smiths Wood, Birmingham, B36 0SZ. Phone: 0121 770 4043.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Green Lane Surgery | 0.0 km | 84% |
| The Castle Practice | 0.7 km | 74% |
| Kingshurst Medical Practice | 1.1 km | 59% |
| Satis House | 1.5 km | 74% |
| Parkfield Medical Centre | 1.9 km | 81% |
- Bosworth Medical Centre (69% overall experience good)
- Dr Srinivas Rao Dasari and Dr Raveendra Katamaneni (73% overall experience good)
- Green Lane Surgery (84% overall experience good)
- Manor House Lane Surgery (67% overall experience good)
How do patients rate Arran Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Arran Medical Centre as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Arran Medical Centre?
6,219 patients were registered in September 2026, up 0.4% on a year earlier.
What is Arran Medical Centre's CQC rating?
Good overall, published in March 2018.
How many GPs does Arran Medical Centre have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,110 patients per GP against 2,171 across England.
Are appointments at Arran Medical Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Arran Medical Centre's phone number?
0121 770 4043.