Manor House Lane Surgery, Birmingham: patient reviews and CQC rating
Manor House Lane Surgery is a GP practice in Birmingham with 11,075 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,816 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manor House Lane Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, above the England figure of 54%. Its weakest is the share who described their last contact with the practice as good: 59%, below the England figure of 73%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 126th of the 171 practices in Birmingham with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (76%). 106 patients answered the survey (response rate 24%).
| Survey question | Manor House Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 67% | 73% | 77% |
| Easy to contact by phone | 48% | 51% | 57% |
| Easy to contact via the website | 57% | 51% | 58% |
| Easy to contact via the NHS App | 68% | 51% | 54% |
| Reception team helpful | 76% | 81% | 85% |
| Last contact good | 59% | 68% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 63% of 46 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Manor House Lane Surgery is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,075 patients were registered at Manor House Lane Surgery in September 2026, down 1.2% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,816 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.0 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 6,316 appointments a month, or 570 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 31% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Manor House Lane Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 570 | 532 | 510 |
| Face to face | 52% | 62% | 63% |
| Same day as booked | 31% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), COPD (2.6% against 1.9%) and depression (17.3% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%), chronic kidney disease (2.2% against 4.6%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% |
| High blood pressure | All ages | 15.8% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 3.1% | 3.8% |
| COPD | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Learning disability | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.9% | 74.9% |
Manor House Lane Surgery, 1 Manor House Lane, Yardley, Birmingham, B26 1PE. Phone: 0121 743 2273.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Srinivas Rao Dasari and Dr Raveendra Katamaneni | 0.4 km | 73% |
| The Swan Medical Centre | 1.1 km | 63% |
| Garretts Green Lane Surgery | 1.1 km | 83% |
| OHP-Church Road Surgery | 1.4 km | 78% |
| Dr Kalpana Kommalapati | 1.6 km | 63% |
- Arran Medical Centre (80% overall experience good)
- Bosworth Medical Centre (69% overall experience good)
- Dr Srinivas Rao Dasari and Dr Raveendra Katamaneni (73% overall experience good)
- Green Lane Surgery (84% overall experience good)
How do patients rate Manor House Lane Surgery?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Manor House Lane Surgery as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Manor House Lane Surgery?
11,075 patients were registered in September 2026, down 1.2% on a year earlier.
What is Manor House Lane Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Manor House Lane Surgery have?
3.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,816 patients per GP against 2,171 across England.
Are appointments at Manor House Lane Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manor House Lane Surgery's phone number?
0121 743 2273.