Dr Kalpana Kommalapati, Birmingham: patient reviews and CQC rating
Dr Kalpana Kommalapati is a GP practice in Birmingham with 4,166 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 2.0 full-time-equivalent qualified GPs, or 2,089 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Kalpana Kommalapati
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 43%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 139th of the 171 practices in Birmingham with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (49%). 78 patients answered the survey (response rate 12%).
| Survey question | Dr Kalpana Kommalapati | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 63% | 73% | 77% |
| Easy to contact by phone | 53% | 51% | 57% |
| Easy to contact via the website | 50% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 61% | 68% | 73% |
| Wait for appointment about right | 43% | 68% | 69% |
| Listened to well | 76% | 84% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 60 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Kalpana Kommalapati is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,166 patients were registered at Dr Kalpana Kommalapati in September 2026, down 1.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,089 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.3 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 3.1 |
| August 2024 | 1.2 | 2.2 |
| August 2025 | 1.2 | 3.3 |
| August 2026 | 2.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 2,281 appointments a month, or 548 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 32% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Dr Kalpana Kommalapati | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 548 | 532 | 510 |
| Face to face | 83% | 62% | 63% |
| Same day as booked | 32% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.4% against 1.9%), palliative or supportive care needs (1.0% against 0.6%) and epilepsy (1.3% against 0.8%). It has a lower share for dementia (0.4% against 0.8%), chronic kidney disease (2.4% against 4.6%) and cancer (2.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 45.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.8% | 14.3% |
| High blood pressure | All ages | 11.3% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| COPD | All ages | 3.4% | 1.9% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Cancer | All ages | 2.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.3% | 74.9% |
Dr Kalpana Kommalapati, 315 Sheldon Heath Road, Sheldon, Birmingham, B26 2TY. Phone: 0121 743 2626. Website: www.downsfieldmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Garretts Green Lane Surgery | 0.6 km | 83% |
| The Sheldon Practice | 0.7 km | 96% |
| OHP-Church Road Surgery | 0.9 km | 78% |
| Cranes Park Road Surgery | 1.2 km | 80% |
| Manor House Lane Surgery | 1.6 km | 67% |
- Garretts Green Lane Surgery (83% overall experience good)
- Iridium Medical Practice (72% overall experience good)
- The Sheldon Practice (96% overall experience good)
- The Swan Medical Centre (63% overall experience good)
How do patients rate Dr Kalpana Kommalapati?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Dr Kalpana Kommalapati as good, below the England figure of 77%. 53% found it easy to get through by phone.
How many patients are registered at Dr Kalpana Kommalapati?
4,166 patients were registered in September 2026, down 1.5% on a year earlier.
What is Dr Kalpana Kommalapati's CQC rating?
Good overall, published in April 2017.
How many GPs does Dr Kalpana Kommalapati have?
2.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,089 patients per GP against 2,171 across England.
Are appointments at Dr Kalpana Kommalapati face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Kalpana Kommalapati's phone number?
0121 743 2626.