Eden Court Medical Practice, Birmingham: patient reviews and CQC rating
Eden Court Medical Practice is a GP practice in Birmingham with 10,849 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 6.8 full-time-equivalent qualified GPs, or 1,586 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eden Court Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 51st of the 171 practices in Birmingham with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (86%). 84 patients answered the survey (response rate 17%).
| Survey question | Eden Court Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 82% | 73% | 77% |
| Easy to contact by phone | 66% | 51% | 57% |
| Easy to contact via the website | 71% | 51% | 58% |
| Easy to contact via the NHS App | 76% | 51% | 54% |
| Reception team helpful | 85% | 81% | 85% |
| Last contact good | 80% | 68% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 85% | 84% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 402 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eden Court Medical Practice is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,849 patients were registered at Eden Court Medical Practice in September 2026, up 0.5% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,586 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.1 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.6 | 13.9 |
| August 2024 | 7.2 | 10.4 |
| August 2025 | 7.2 | 11.3 |
| August 2026 | 6.8 | 10.1 |
From June 2026 to August 2026 the practice recorded 6,544 appointments a month, or 603 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Eden Court Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 603 | 532 | 510 |
| Face to face | 81% | 62% | 63% |
| Same day as booked | 41% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), dementia (1.5% against 0.8%) and epilepsy (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 47.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.6 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Dementia | All ages | 1.5% | 0.8% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Palliative care | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.3% | 74.9% |
Eden Court Medical Practice, 200 Tangmere Drive, Castle Vale, Birmingham, B35 6EE. Phone: 0121 748 8200. Website: www.edencourt.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Asad Zaman | 0.1 km | 92% |
| Midlands Medical Partnership | 1.3 km | 79% |
| Firs Surgery | 1.4 km | 84% |
| Parkfield Medical Centre | 1.6 km | 81% |
| Hodge Hill Family Practice | 1.8 km | 54% |
- Firs Surgery (84% overall experience good)
- Hodge Hill Family Practice (54% overall experience good)
- Mirfield Surgery - Sahay (62% overall experience good)
- OHP-Church Road Surgery (78% overall experience good)
- OHP-Harlequin Surgery (65% overall experience good)
- Schoolacre Road Surgery (82% overall experience good)
How do patients rate Eden Court Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Eden Court Medical Practice as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Eden Court Medical Practice?
10,849 patients were registered in September 2026, up 0.5% on a year earlier.
What is Eden Court Medical Practice's CQC rating?
Good overall, published in May 2018.
How many GPs does Eden Court Medical Practice have?
6.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,586 patients per GP against 2,171 across England.
Are appointments at Eden Court Medical Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eden Court Medical Practice's phone number?
0121 748 8200.