Mirfield Surgery - Sahay, Birmingham: patient reviews and CQC rating

Mirfield Surgery - Sahay is a GP practice in Birmingham with 5,193 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in September 2019. It has 3.4 full-time-equivalent qualified GPs, or 1,533 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Mirfield Surgery - Sahay

Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 34%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.

On overall experience it is 147th of the 171 practices in Birmingham with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (56%). 83 patients answered the survey (response rate 12%).

Survey questionMirfield Surgery - SahayBirmingham and SolihullEngland
Overall experience good62%73%77%
Easy to contact by phone34%51%57%
Easy to contact via the website37%51%58%
Easy to contact via the NHS App35%51%54%
Reception team helpful72%81%85%
Last contact good58%68%73%
Wait for appointment about right64%68%69%
Listened to well77%84%87%
Treated with care and concern74%84%86%
Confidence and trust in the clinician89%92%93%
Needs met83%89%90%

CQC's overall rating for Mirfield Surgery - Sahay is Good, published in September 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

5,193 patients were registered at Mirfield Surgery - Sahay in September 2026, down 4.2% on a year earlier (England: down 1.1%).

11% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,533 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.7 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.25.3
August 20243.23.2
August 20253.25.1
August 20263.45.3

From June 2026 to August 2026 the practice recorded 2,205 appointments a month, or 425 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

44% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.

MeasureMirfield Surgery - SahayBirmingham and SolihullEngland
Appointments per 1,000 patients a month425532510
Face to face75%62%63%
Same day as booked35%50%45%
More than 28 days after booking4%3%5%
Did not attend11%6%4%

Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), depression (23.8% against 14.3%) and COPD (3.1% against 1.9%). It has a lower share for dementia (0.3% against 0.8%), chronic kidney disease (2.9% against 4.6%) and atrial fibrillation (1.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 51.3 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 79.6 years for women and 74.0 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs23.8%14.3%
High blood pressureAll ages12.8%15.2%
Diabetes17+ yrs10.7%7.9%
Asthma6+ yrs7.3%6.6%
COPDAll ages3.1%1.9%
Chronic kidney disease18+ yrs2.9%4.6%
Coronary heart diseaseAll ages2.7%3.0%
CancerAll ages2.7%3.8%
Serious mental illnessAll ages1.6%1.0%
Atrial fibrillationAll ages1.5%2.2%
Stroke and TIAAll ages1.3%1.9%
Learning disabilityAll ages1.0%0.6%
Epilepsy18+ yrs0.9%0.8%
Heart failureAll ages0.9%1.1%
Rheumatoid arthritis16+ yrs0.8%0.8%
Osteoporosis50+ yrs0.8%1.2%
Peripheral arterial diseaseAll ages0.5%0.6%
DementiaAll ages0.3%0.8%
Palliative careAll ages0.3%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2550.9%72.9%
Breast cancer screening (women aged 53 to 70)2024/2546.0%72.2%
Cervical screening (women aged 25 to 49)2023/2461.2%67.5%
Cervical screening (women aged 50 to 64)2023/2463.3%74.9%

83% of the practice's patients live in the B33 postcode district, followed by B37 (4%), B34 (3%) and B26 (3%). 94% live in Birmingham, the council area the practice is in.

Postcode districtRegistered patientsShare
B334,33783%
B372284%
B341823%
B261753%
B36541%

Mirfield Surgery - Sahay, 287 Kitts Green Road, Lea Village, Birmingham, B33 9SA. Phone: 0121 411 0484.

Nearby practiceDistanceOverall experience good
Church Lane Surgery0.9 km75%
OHP-Harlequin Surgery1.4 km65%
Schoolacre Road Surgery1.6 km82%
Garretts Green Lane Surgery1.7 km83%
Dr Kalpana Kommalapati1.8 km63%

How do patients rate Mirfield Surgery - Sahay?

In the 2026 GP Patient Survey, 62% of patients described their overall experience of Mirfield Surgery - Sahay as good, below the England figure of 77%. 34% found it easy to get through by phone.

How many patients are registered at Mirfield Surgery - Sahay?

5,193 patients were registered in September 2026, down 4.2% on a year earlier.

What is Mirfield Surgery - Sahay's CQC rating?

Good overall, published in September 2019.

How many GPs does Mirfield Surgery - Sahay have?

3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,533 patients per GP against 2,171 across England.

Are appointments at Mirfield Surgery - Sahay face to face?

75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Mirfield Surgery - Sahay's phone number?

0121 411 0484.

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Cite this page

<a href="https://localgps.co.uk/birmingham/mirfield-surgery-sahay">https://localgps.co.uk/birmingham/mirfield-surgery-sahay</a>