Seven Kings PCN: primary care network practices and patient survey
Seven Kings PCN is a primary care network of 7 GP practices with 55,835 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,534 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Seven Kings PCN with survey results, the share of patients describing their overall experience as good ranges from 46% at Chadwell Heath Surgery to 63% at The Palms Medical Centre, with a median of 50% (England: 77%). 0 are above England and 7 below by more than the survey's margin of error. Dr A K & S Shah has the highest share finding it easy to get through by phone (48%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Palms Medical Centre | 6,894 | 63% | 36% | Good | 2,350 |
| Dr Samraa El Obaidi and Dr Maheen Shahid | 8,125 | 60% | 21% | Good | 2,808 |
| Dr Khalid Patel | 7,435 | 59% | 41% | Good | 4,979 |
| Dr A K & S Shah | 7,046 | 50% | 48% | Requires improvement | 22,019 |
| Grove Surgery | 10,530 | 47% | 28% | Requires improvement | 5,641 |
| Seven Kings Practice | 4,792 | 47% | 34% | Good | 1,612 |
| Chadwell Heath Surgery | 11,013 | 46% | 16% | Good | 3,317 |
Results for the network as a whole, from 707 responses, against North East London and England.
| Survey question | Seven Kings PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 53% | 71% | 77% |
| Easy to contact by phone | 30% | 55% | 57% |
| Easy to contact via the website | 30% | 53% | 58% |
| Easy to contact via the NHS App | 37% | 50% | 54% |
| Reception team helpful | 68% | 79% | 85% |
| Last contact good | 47% | 67% | 73% |
| Wait for appointment about right | 45% | 62% | 69% |
| Listened to well | 76% | 83% | 87% |
| Treated with care and concern | 74% | 82% | 86% |
| Confidence and trust in the clinician | 88% | 91% | 93% |
| Needs met | 82% | 87% | 90% |
There are 3,534 registered patients per full-time-equivalent qualified GP in Seven Kings PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 456 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.9% over the year (England: shrank 1.1%).
| Measure | Seven Kings PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,534 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 456 | 456 | 510 |
| Face-to-face appointments | 51% | 58% | 63% |
| Same day as booked | 47% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 11% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Seven Kings PCN is diabetes (11.4% against 7.9%), and the furthest below is copd (0.5% against 1.9%).
| Condition register | Age group | Seven Kings PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.6% | 15.2% | 6,667 |
| Diabetes | 17+ yrs | 11.4% | 7.9% | 5,123 |
| Depression | 18+ yrs | 6.1% | 14.3% | 2,696 |
| Asthma | 6+ yrs | 5.0% | 6.6% | 2,650 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 1,457 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 1,112 |
| Cancer | All ages | 1.9% | 3.8% | 1,080 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 586 |
| Serious mental illness | All ages | 1.0% | 1.0% | 584 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 349 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 431 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 87 |
| Dementia | All ages | 0.5% | 0.8% | 310 |
| Learning disability | All ages | 0.5% | 0.6% | 310 |
| COPD | All ages | 0.5% | 1.9% | 300 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 226 |
| Heart failure | All ages | 0.4% | 1.1% | 240 |
| Palliative care | All ages | 0.3% | 0.6% | 177 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 89 |
- Cranbrook PCN (6 practices)
- Fairlop PCN (8 practices)
- Loughton Buckhurst Hill & Chigwell PCN (7 practices)
- Loxford PCN (5 practices)
- New Cross Alliance PCN (3 practices)
- Wanstead and Woodford PCN (10 practices)
Which practices are in Seven Kings PCN?
Chadwell Heath Surgery, Dr A K & S Shah, Dr Khalid Patel, Dr Samraa El Obaidi and Dr Maheen Shahid, Grove Surgery, Seven Kings Practice and The Palms Medical Centre.
How do patients rate Seven Kings PCN?
53% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Seven Kings PCN cover?
55,835 registered patients across 7 practices in September 2026.
How many patients per GP does Seven Kings PCN have?
3,534 per full-time-equivalent qualified GP, against 2,171 across England.