Wanstead and Woodford PCN: primary care network practices and patient survey
Wanstead and Woodford PCN is a primary care network of 10 GP practices with 78,725 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,691 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 10 practices in Wanstead and Woodford PCN with survey results, the share of patients describing their overall experience as good ranges from 50% at The Broadway Surgery to 97% at Glebelands Practice, with a median of 83% (England: 77%). 4 are above England and 1 below by more than the survey's margin of error. Glebelands Practice has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Glebelands Practice | 6,585 | 97% | 91% | Good | 2,228 |
| The Elmhurst Practice | 4,609 | 94% | 73% | Good | 2,659 |
| The Evergreen Surgery | 10,310 | 90% | 49% | Good | 2,204 |
| Queen Mary Practice | 6,600 | 88% | 66% | Good | 10,312 |
| Rydal Group Practice | 9,222 | 84% | 68% | Good | 2,290 |
| The Shrubberies Medical Centre | 8,456 | 82% | 65% | Good | 3,428 |
| Clayhall Group Practice | 11,291 | 78% | 85% | Good | 2,646 |
| Southdene Surgery | 6,952 | 78% | 62% | Good | 4,138 |
| Wanstead Place Surgery | 9,044 | 74% | 55% | Good | 1,794 |
| The Broadway Surgery | 5,656 | 50% | 28% | Good | 3,189 |
Results for the network as a whole, from 1,075 responses, against North East London and England.
| Survey question | Wanstead and Woodford PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 81% | 71% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 56% | 53% | 58% |
| Easy to contact via the NHS App | 57% | 50% | 54% |
| Reception team helpful | 87% | 79% | 85% |
| Last contact good | 77% | 67% | 73% |
| Wait for appointment about right | 74% | 62% | 69% |
| Listened to well | 88% | 83% | 87% |
| Treated with care and concern | 88% | 82% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
There are 2,691 registered patients per full-time-equivalent qualified GP in Wanstead and Woodford PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 498 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Wanstead and Woodford PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,691 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 498 | 456 | 510 |
| Face-to-face appointments | 56% | 58% | 63% |
| Same day as booked | 52% | 46% | 45% |
| Did not attend | 4% | 7% | 4% |
| Patients aged 65 or over | 17% | 10% | 19% |
Relative to England, the register furthest below England's rate at practices in Wanstead and Woodford PCN is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Wanstead and Woodford PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% | 10,723 |
| Depression | 18+ yrs | 9.9% | 14.3% | 6,291 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 4,379 |
| Asthma | 6+ yrs | 5.4% | 6.6% | 4,069 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 2,574 |
| Cancer | All ages | 3.4% | 3.8% | 2,726 |
| Coronary heart disease | All ages | 2.2% | 3.0% | 1,763 |
| Atrial fibrillation | All ages | 1.7% | 2.2% | 1,403 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 1,051 |
| Serious mental illness | All ages | 0.9% | 1.0% | 738 |
| COPD | All ages | 0.9% | 1.9% | 687 |
| Heart failure | All ages | 0.9% | 1.1% | 686 |
| Dementia | All ages | 0.6% | 0.8% | 481 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 378 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 363 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 146 |
| Palliative care | All ages | 0.4% | 0.6% | 302 |
| Learning disability | All ages | 0.4% | 0.6% | 292 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 208 |
- Cranbrook PCN (6 practices)
- Fairlop PCN (8 practices)
- Loughton Buckhurst Hill & Chigwell PCN (7 practices)
- Loxford PCN (5 practices)
- New Cross Alliance PCN (3 practices)
- Seven Kings PCN (7 practices)
Which practices are in Wanstead and Woodford PCN?
Clayhall Group Practice, Glebelands Practice, Queen Mary Practice, Rydal Group Practice, Southdene Surgery, The Broadway Surgery, The Elmhurst Practice, The Evergreen Surgery, The Shrubberies Medical Centre and Wanstead Place Surgery.
How do patients rate Wanstead and Woodford PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Wanstead and Woodford PCN cover?
78,725 registered patients across 10 practices in September 2026.
How many patients per GP does Wanstead and Woodford PCN have?
2,691 per full-time-equivalent qualified GP, against 2,171 across England.