Wanstead Place Surgery, London: patient reviews and CQC rating
Wanstead Place Surgery is a GP practice in London with 9,044 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 5.0 full-time-equivalent qualified GPs, or 1,794 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wanstead Place Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 430th of the 648 practices in London with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (79%). 112 patients answered the survey (response rate 26%).
| Survey question | Wanstead Place Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 74% | 71% | 77% |
| Easy to contact by phone | 55% | 55% | 57% |
| Easy to contact via the website | 42% | 53% | 58% |
| Easy to contact via the NHS App | 42% | 50% | 54% |
| Reception team helpful | 79% | 79% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 76% | 62% | 69% |
| Listened to well | 83% | 83% | 87% |
| Treated with care and concern | 82% | 82% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 87% | 87% | 90% |
In the Friends and Family Test for July 2026, 95% of 80 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wanstead Place Surgery is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,044 patients were registered at Wanstead Place Surgery in September 2026, down 0.9% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,794 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 1.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 8.9 |
| August 2024 | 5.1 | 9.8 |
| August 2025 | 5.6 | 10.1 |
| August 2026 | 5.0 | 10.2 |
From June 2026 to August 2026 the practice recorded 3,853 appointments a month, or 426 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Wanstead Place Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 426 | 456 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 55% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), a learning disability (0.3% against 0.6%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
Wanstead Place Surgery, 45 Wanstead Place, Wanstead, London, E11 2SW. Phone: 020 8989 1968.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Evergreen Surgery | 0.2 km | 90% |
| Green Man Medical Centre | 0.9 km | 84% |
| Glebelands Practice | 1.6 km | 97% |
| The Allum Medical Centre | 1.6 km | 64% |
| The Ecclesbourne Practice | 1.7 km | 56% |
- Clayhall Group Practice (78% overall experience good)
- Glebelands Practice (97% overall experience good)
- Queen Mary Practice (88% overall experience good)
- Rydal Group Practice (84% overall experience good)
- Southdene Surgery (78% overall experience good)
- The Broadway Surgery (50% overall experience good)
- The Elmhurst Practice (94% overall experience good)
- The Evergreen Surgery (90% overall experience good)
- The Shrubberies Medical Centre (82% overall experience good)
How do patients rate Wanstead Place Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Wanstead Place Surgery as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Wanstead Place Surgery?
9,044 patients were registered in September 2026, down 0.9% on a year earlier.
What is Wanstead Place Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does Wanstead Place Surgery have?
5.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,794 patients per GP against 2,171 across England.
Are appointments at Wanstead Place Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wanstead Place Surgery's phone number?
020 8989 1968.