The Ecclesbourne Practice, London: patient reviews and CQC rating
The Ecclesbourne Practice is a GP practice in London with 9,594 registered patients (September 2026). In the 2026 GP Patient Survey, 56% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Inadequate overall, in a report published in February 2023. It has 3.7 full-time-equivalent qualified GPs, or 2,570 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Ecclesbourne Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 27%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 626th of the 648 practices in London with 50 or more responses. 27% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (55%). 103 patients answered the survey (response rate 20%).
| Survey question | The Ecclesbourne Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 56% | 71% | 77% |
| Easy to contact by phone | 27% | 55% | 57% |
| Easy to contact via the website | 51% | 53% | 58% |
| Easy to contact via the NHS App | 32% | 50% | 54% |
| Reception team helpful | 67% | 79% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 52% | 62% | 69% |
| Listened to well | 86% | 83% | 87% |
| Treated with care and concern | 82% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
CQC's overall rating for The Ecclesbourne Practice is Inadequate, published in February 2023. 3 key questions are rated differently: Caring Good, Responsive Requires Improvement and Effective Requires Improvement. Its previous overall rating was Good (February 2017).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
9,594 patients were registered at The Ecclesbourne Practice in September 2026, down 4.0% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,570 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 6.1 |
| August 2024 | 4.2 | 6.3 |
| August 2025 | 3.7 | 5.9 |
| August 2026 | 3.7 | 5.9 |
From June 2026 to August 2026 the practice recorded 4,475 appointments a month, or 466 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Ecclesbourne Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 456 | 510 |
| Face to face | 52% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.9% against 4.6%) and serious mental illness (1.7% against 1.0%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
The Ecclesbourne Practice, 1 Warwick Terrace, Lea Bridge Road, Leyton, London, E17 9DP. Phone: 020 8539 2077.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Addison Road Medical Practice | 0.6 km | 71% |
| The Bailey Practice | 0.6 km | 83% |
| The Grove Medical Centre | 0.7 km | 55% |
| Wood Street Health Centre - Dr. Raghav Prasad Dhital | 0.8 km | 77% |
| Wood Street Health Centre | 0.8 km | 78% |
- Crawley Road Medical Centre (82% overall experience good)
- Francis Road Medical Centre (75% overall experience good)
- Hampton Medical Centre (76% overall experience good)
- Lime Tree Surgery (87% overall experience good)
- The Allum Medical Centre (64% overall experience good)
- The Lyndhurst Surgery (82% overall experience good)
How do patients rate The Ecclesbourne Practice?
In the 2026 GP Patient Survey, 56% of patients described their overall experience of The Ecclesbourne Practice as good, below the England figure of 77%. 27% found it easy to get through by phone.
How many patients are registered at The Ecclesbourne Practice?
9,594 patients were registered in September 2026, down 4.0% on a year earlier.
What is The Ecclesbourne Practice's CQC rating?
Inadequate overall, published in February 2023.
How many GPs does The Ecclesbourne Practice have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,570 patients per GP against 2,171 across England.
Are appointments at The Ecclesbourne Practice face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Ecclesbourne Practice's phone number?
020 8539 2077.