Lime Tree Surgery, London: patient reviews and CQC rating
Lime Tree Surgery is a GP practice in London with 9,583 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 2.1 full-time-equivalent qualified GPs, or 4,492 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lime Tree Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 55%, against 54% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 120th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (84%). 85 patients answered the survey (response rate 16%).
| Survey question | Lime Tree Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 87% | 71% | 77% |
| Easy to contact by phone | 76% | 55% | 57% |
| Easy to contact via the website | 79% | 53% | 58% |
| Easy to contact via the NHS App | 55% | 50% | 54% |
| Reception team helpful | 91% | 79% | 85% |
| Last contact good | 85% | 67% | 73% |
| Wait for appointment about right | 90% | 62% | 69% |
| Listened to well | 95% | 83% | 87% |
| Treated with care and concern | 94% | 82% | 86% |
| Confidence and trust in the clinician | 99% | 91% | 93% |
| Needs met | 97% | 87% | 90% |
In the Friends and Family Test for July 2026, 94% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lime Tree Surgery is Good, published in July 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,583 patients were registered at Lime Tree Surgery in September 2026, up 5.9% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 4,492 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.8 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 8.5 |
| August 2024 | 2.1 | 8.1 |
| August 2025 | 2.1 | 8.3 |
| August 2026 | 2.1 | 7.7 |
From June 2026 to August 2026 the practice recorded 3,459 appointments a month, or 361 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 46% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Lime Tree Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 456 | 510 |
| Face to face | 47% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.0% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.3% | 14.3% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 1.8% | 3.8% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Lime Tree Surgery, 321 High Road Leytonstone, London, E11 4JT. Phone: 020 8519 9914.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| LL Medical Care Limited | 0.2 km | 72% |
| Dr Tahir Kiyani | 0.2 km | 81% |
| Dr Poonam Chand Sharma | 0.2 km | 92% |
| High Road Surgery | 0.2 km | 75% |
| Harrow Road GP Practice, Triangle House Health Centre | 0.4 km | 71% |
- Crawley Road Medical Centre (82% overall experience good)
- Francis Road Medical Centre (75% overall experience good)
- Hampton Medical Centre (76% overall experience good)
- The Allum Medical Centre (64% overall experience good)
- The Ecclesbourne Practice (56% overall experience good)
- The Lyndhurst Surgery (82% overall experience good)
How do patients rate Lime Tree Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Lime Tree Surgery as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Lime Tree Surgery?
9,583 patients were registered in September 2026, up 5.9% on a year earlier.
What is Lime Tree Surgery's CQC rating?
Good overall, published in July 2017.
How many GPs does Lime Tree Surgery have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,492 patients per GP against 2,171 across England.
Are appointments at Lime Tree Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lime Tree Surgery's phone number?
020 8519 9914.